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Summary of reviewsToby Carvery Old Windsor by Innkeeper's Collection is a well-situated hotel that offers a convenient base for exploring Windsor and its surrounding attractions. Guests often praise the fantastic location, which is ideal for visits to Windsor Castle, Legoland and Great Windsor Park. Proximity to public transport and Heathrow Airport adds to the convenience and the quiet setting despite occasional airplane noise further enhances the stay. The hotel provides ample free parking and clean, comfortable rooms with staff frequently noted for their friendliness and helpfulness.
The breakfast buffet features traditional English offerings and is valued for its affordability and convenience, though some guests desire more variety and better food quality. The dining experience, while generally satisfactory with tasty and value-for-money carvery options, is sometimes marred by issues like food temperature, availability of items and service delays.
Rooms are described as spacious, clean and comfortable with modern decor in many instances. However, occasional issues with maintenance and cleanliness are noted, suggesting room for improvement. The mixed feedback on cleanliness also highlights a need for more consistent upkeep of both rooms and common areas. Free Wi-Fi is a welcome addition, though some guests experience connectivity issues.
Parking facilities receive high marks for availability and convenience. The hotel is also family-friendly, offering ample living space, supportive staff and convenient access to local attractions. However, some minor inconveniences such as self-service sofa beds and the need for bed updates are mentioned.
Beds receive mixed reviews with many guests finding them comfortable and spacious, though a notable number report discomfort and issues with firmness or loudeness, especially the sofa beds.
Overall, Toby Carvery Old Windsor by Innkeeper's Collection combines a great location, friendly service and practical amenities to provide a satisfactory stay for many guests, though attention to maintenance, cleanliness and consistent food quality could further enhance the experience.
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