InfoSummary of reviewsCentral Kensington Apartments consistently receive positive reviews for their exceptional central location in Townsville, offering guests convenient access to key attractions, restaurants, and public transport. This prime position makes it an ideal choice for those looking to explore the city or attend events, with the added benefit of secure parking.
The apartments themselves are well-regarded for their spacious, modern, and well-equipped interiors that cater to both short and long-term stays. Many guests appreciate the comfort and tasteful decor, as well as the soundproof environment that ensures a peaceful atmosphere. While there are occasional concerns about dated facilities and room sizes, the overall quality is seen as offering good value for money, particularly for families and business travelers.
Cleanliness receives mixed reviews, but when up to standard, it complements the modern facilities to provide a comfortable stay. The highlight for many guests is the friendly and professional staff, noted for their exceptional service and dedication to guest satisfaction. The team’s welcoming nature contributes greatly to the positive experience of staying at the apartments.
The property also features a charming outdoor pool, which, although small, offers a tranquil setting for relaxation. The on-site amenities, including a gym and a coffee shop, add to the guest experience. Central Kensington Apartments' secure and accessible parking facilities further enhance their appeal, providing peace of mind for those traveling by car.
While experiences with the beds vary, with some guests finding them very comfortable and others less so, the ability of staff to address concerns promptly is appreciated. Overall, Central Kensington Apartments provide a central, comfortable, and well-equipped accommodation option with excellent service, making it a favorable choice for visitors to Townsville. Show more
InfoSummary of reviewsCentral Holborn Apartments enjoys a prime location near Townsville's city center, making it popular for its convenience and accessibility. Guests frequently highlight its proximity to dining spots, the RL stadium, cafes, restaurants and shopping venues with secure on-site parking further enhancing the stay. The apartments provide spacious, family-friendly accommodations with facilities like self-contained units, a pool and BBQ areas. Despite being centrally located, the area remains quiet at night, offering a balance of tranquility and city life. Significant praise is directed at the city and water views from the apartments, contributing to a pleasurable experience.
The rooms at Central Holborn Apartments are spacious and modern, appealing especially to business travelers. Positive reviews mention the clean, well-laid-out rooms equipped with comprehensive amenities such as good air conditioning and sufficient lighting. However, several reviewers have noted issues with cleanliness and maintenance, including mouldy bathrooms, worn-out furniture, uncomfortable beds and dusty interiors.
Cleanliness is a significant concern for many guests with reports of stained carpets, mouldy bathrooms, dirty walls and musty odors. Insect problems like ants and cockroaches, unclean cutlery and even severe issues such as bloodstains and maggots have been mentioned, indicating inadequate housekeeping and sanitation.
On a brighter note, staff at Central Holborn Apartments receive high marks for their friendliness and helpfulness. Guests frequently commend the professionalism and accommodation provided during check-in and throughout their stay. The staff's quick resolution of issues and their dedication to guest satisfaction contribute significantly to the positive guest experiences.
The rooftop swimming pool is a major highlight, especially appreciated by families for its suitability for sunbathing and enjoyment by children. Despite occasional concerns about maintenance and unavailability, the pool area, along with BBQ facilities and a small gym, enhance the overall guest experience.
Parking is another well-regarded aspect with secure and easy-to-access underground parking available. Guests value the convenient access to local amenities and the safe environment for their vehicles.
Reviews of the beds are mixed; while some guests find them comfortable, others report issues with old, worn mattresses and insufficient pillows. Cleanliness concerns also extend to bedding with reports of stained mattresses and unwashed blankets.
In summary, Central Holborn Apartments offers a highly favorable location with spacious accommodations and commendable staff. Improvements in cleanliness and maintenance could elevate the overall guest experience. Show more
