InfoSummary of reviewsGrand Hotel and Apartments Townsville receives strong praise for its prime location, spacious and clean accommodations and exceptional staff. Situated in the heart of Townsville, the hotel provides easy access to the vibrant dining scene of Palmer Street, the Strand for lovely evening strolls, significant spots like the Footy Stadium and various shopping areas. This central positioning allows guests to effortlessly explore the city's history and architecture, making it a favored choice for business travelers and tourists alike.
Accommodations at the hotel are frequently highlighted for their generous size, modern amenities and cleanliness. The rooms and apartments are spacious, well-appointed and provide ample conveniences like well-equipped kitchenettes and functional en-suites. Guests appreciate the large TVs, comfortable beds and enjoyable balconies that often come with lovely views. For families, the larger apartments with separate bedrooms and living areas are particularly favorable. Although there are occasional mentions of minor cleanliness issues or outdated facilities, the overall sentiment is positive with guests enjoying spacious and comfortable stays.
The hotel is consistent in maintaining high standards of cleanliness with rooms and common areas noted for their thorough upkeep and modern amenities. Guests often find the accommodations stylish and spotless, particularly appreciating the clean and spacious bathrooms. Despite some isolated incidents of inconsistent housekeeping, the general consensus reflects satisfaction with the hotel's cleanliness.
The staff at Grand Hotel and Apartments Townsville receives exceptional reviews for their friendliness, professionalism and helpfulness. Guests commend the front desk receptionists for their warm welcomes and exceptional service with many noting the staff's promptness in addressing issues and going above and beyond to accommodate guests. The staff's resourcefulness and attentiveness significantly enhance the overall positive experience at the hotel.
While the gym is praised for being spotless and equipped with the latest gear despite its small size, some guests feel it could benefit from an upgrade. Similarly, the pool facilities receive mixed feedback; guests appreciate the family-friendly nature and reasonable size of the pool, but some find issues with the temperature and the overall aesthetic.
The hotel's proximity to nightlife options is a significant draw for those looking to enjoy Townsville's vibrant bar, restaurant and nightclub scene. However, this can also lead to occasional noise issues at night, which might be a consideration for light sleepers or families.
Overall, Grand Hotel and Apartments Townsville is a well-regarded property that offers an exceptional location, spacious and clean accommodations and stellar customer service, making it a preferred choice for visitors to Townsville. Show more
InfoSummary of reviewsRydges Southbank Townsville emerges as a highly regarded destination, celebrated primarily for its exceptional location on Palmer Street. The hotel's central position affords guests easy access to a myriad of dining options, vibrant nightlife and local attractions such as Queensland Country Bank Stadium and the Magnetic Island ferry terminal. The proximity to restaurants, cafes and bars, coupled with convenient access to major roads, enhances the overall guest experience, making the hotel a favored choice for both leisure and business travelers.
Guests unanimously praise the breakfast experience, which features a generous buffet offering a wide variety of delicious hot and cold foods. The well-prepared meals, including standout items like poached eggs and pancakes, contribute significantly to the positive dining experience. The breakfast service is noted as a major perk, frequently exceeding guests' expectations.
While the on-site restaurant and bar face occasional closures, particularly during weekends and evenings, they provide friendly service and good food when operational. Guests often turn to the many nearby dining alternatives, ensuring their dining needs are met satisfactorily.
The rooms at Rydges Southbank Townsville are consistently described as spacious, clean and comfortable. Guests appreciate the cozy, quiet environment with the beds receiving particular acclaim for their comfort. Despite some comments about dated decor and occasional maintenance issues, the large, tidy rooms offer good value, contributing positively to short stays.
Cleanliness is a standout attribute with reviewers frequently commending the well-maintained and inviting atmosphere of the hotel. The diligent housekeeping contributes to the overall guest satisfaction with clean and comfortable accommodations being a recurring theme.
The staff at Rydges Southbank Townsville receive high praise for their friendliness, helpfulness and professionalism. Many guests note the exceptional service provided by the team, highlighting the warm welcome and efficient check-in process. The positive interactions with the staff significantly enhance the guest experience, showcasing the hotel's commitment to excellent customer service.
The complimentary Wi-Fi service elicits mixed reviews. While some guests enjoy a strong, reliable connection, others report occasional issues with limited or poor performance. Nonetheless, the effort to provide free Wi-Fi remains appreciated by most guests.
The outdoor pool area is another highlight, often described as clean and inviting. Guests enjoy the pleasant pool environment and complimentary pool towels. Some mention, however, that the pool could benefit from refurbishment, including improvements to its temperature and maintenance. Despite these suggestions, the poolside ambiance and beautiful surrounding views contribute to a relaxing experience.
Complimentary and secure parking options add convenience for guests, providing peace of mind and ease of use. The hotel's family-friendly atmosphere is frequently commended with spacious rooms and suites comfortably accommodating larger groups. The pool, despite its size, proves popular among children, making the hotel a preferred choice for family vacations.
Overall, Rydges Southbank Townsville stands out for its excellent location, comfortable accommodations, outstanding service and positive user experiences, making it a top choice for many travelers visiting the area. Show more
InfoSummary of reviewsOaks Townsville Gateway Suites enjoys a prime location in South Townsville, offering a seamless blend of convenience and comfort. The hotel's central spot provides easy access to nearby amenities, including restaurants, bars, cafes, shops, a general store and museums. Guests especially appreciate the short walking distance to major attractions such as the city center, The Strand and the stadium, making it ideal for event-goers and explorers alike. The stunning city and river views, particularly from the spacious balconies and the quiet, pleasant atmosphere despite its bustling surroundings, add to the experience.
The hotel's spacious and comfortable accommodations are well-suited for families and groups. The two-bedroom units with modern facilities, including fully equipped kitchens and in-room laundry machines, receive high praise for their ample space and cleanliness. Comfortable beds and tidy living areas further enhance the stay, even though some guests have noted outdated furnishings and occasional minor maintenance issues. The general cleanliness of the hotel, particularly in the lobby area, has been positively highlighted.
The staff at Oaks Townsville Gateway Suites are frequently described as friendly, courteous and helpful with many guests appreciating their professional conduct and outstanding customer service. While there are occasional reports of unhelpful staff and inefficiencies, the overall demeanor of the team significantly contributes to positive guest experiences.
The hotel offers a range of amenities that guests appreciate. The well-equipped gym and the outdoor pool with its appealing infinity edge and great views are valued features. However, some guests found the gym's space limited and the pool's temperature too cold. The secure, undercover parking is another advantage, though limited availability for larger vehicles and occasional issues with the height-limiting bar at the entrance were noted.
Despite challenges with the complimentary WiFi, including slow and unreliable connections, the vibrant nightlife around the property with numerous dining options and nightclubs within walking distance, is a major draw for those looking to immerse themselves in Townsville's evening activities. Guests enjoy the comfortable and often praised beds, although some found the joined single mattresses less comfortable.
Overall, the Oaks Townsville Gateway Suites offers a favorable combination of location, comfort and amenities, making it a solid choice for both leisure and business travelers. The modern accommodations, stunning views, great pool and, particularly, the accommodating and professional staff contribute significantly to a positive guest experience. Show more
InfoSummary of reviewsHotel Grand Chancellor Townsville emerges as a top choice for travelers seeking an all-encompassing hospitality experience in Townsville. Nestled centrally, the hotel provides excellent access to the city’s vibrant dining, shopping, and entertainment scenes. Guests often highlight the ideal location, which is also convenient for sports enthusiasts and exploring cultural sites, with breathtaking views from higher floors.
Breakfast at the hotel is particularly acclaimed, with a buffet that caters to various dietary preferences and is often described as phenomenal. The professional and hospitable service extends to dinner, where a well-varied menu impresses with hearty options like steak and pasta. Room service maintains high quality and is timely, enhancing the overall dining experience.
The rooms themselves are applauded for being clean, comfortable, and spacious, many offering stunning views of local landmarks. Some have undergone recent refurbishments, combining modern design with comfort, such as kitchenettes and balconies. The hotel’s commitment to cleanliness ensures a calm, pleasant stay, further complemented by attentive staff who are frequently praised for their friendliness and efficient service.
Although the WiFi has had occasional connectivity issues, the staff’s helpfulness has been noted, ensuring most guests have a satisfactory internet experience. The gym and rooftop pool also receive mention, with the pool offering a tranquil space with panoramic views, though access issues due to maintenance have been reported.
Parking, while somewhat challenging, offers various nearby options, and flexibility is shown by accommodating staff. Families find the hotel accommodating, with spacious rooms and amenities for children, though safety and practical conveniences in some areas could be improved. Beds are consistently celebrated for their comfort, contributing to a restful stay.
Overall, the hotel is synonymous with exceptional service and value, often recommended as the best in Townsville for its all-around quality and welcoming atmosphere, suitable for varied types of travelers. Show more
