7,258,491 hotelsin 60 categories
Accessible Hotels in Parma
186 HOTELS IN AND AROUND PARMARanking can be influenced by the commissions we receive.20 hotels nearby!
From $146
$
+9
Info
Summary of reviews
The Hampton Inn Cleveland-Airport/Tiedeman Road provides guests with a range of facilities and services that cater to their needs, making it a great choice for travelers. Guests appreciate the nice rooms and comfortable beds, ensuring a good night's sleep. The staff is exceptional, creating a warm and pleasurable environment, although some guests express safety concerns. While the pool facility is clean and well-maintained, its limited use hours can be a drawback. Unfortunately, due to COVID, the breakfast selection is small, which may not suit children. Some rooms may have issues with broken fridges, blocked bathtubs and non-functional toilets. However, housekeeping service needs improvement as some guests found dirty towels and outdated rooms, including trash left under furniture and dirty sheets on rollaway beds. Although the hallways smell like cigarette smoke and some guests complain about noise from other guests, overall, the hotel provides good value for money. However, some guests felt that they didn't get value due to poor experiences, including double charging by the hotel and issue with refunds.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Parking
From $58
$
+3
Info
Summary of reviews
Extended Stay America Suites - Cleveland - Brooklyn is favorably situated in a suburban area with convenient access to major highways, downtown Cleveland, and the airport. This strategic location is appreciated by various types of travelers, from business visitors to families, as it offers easy access to a bustling mall, an assortment of restaurants, and a variety of shopping options. The nearby amenities, along with local attractions like the zoo, make it a practical choice for both short and extended stays.
The hotel's rooms are often highlighted for their comfort and amenities, particularly the inclusion of kitchenettes that allow guests to prepare meals. Many visitors find the rooms to be of decent size, with clean bathrooms and comfortable beds. These aspects contribute positively to the overall guest experience, although there are occasional concerns about cleanliness, such as dirty carpets or lingering odors.
The cleanliness of the hotel has garnered mixed reviews, with some guests praising the cleanliness of their rooms and fresh towels, while others note areas needing improvement, such as sticky floors or odors in shared spaces. Despite this, the hotel's staff receives frequent commendation for their friendliness and helpfulness, with many reviews appreciating the welcoming atmosphere created by the courteous front desk and housekeeping teams.
Breakfast offerings are basic, primarily consisting of granola bars, packaged muffins, and coffee, which some guests feel could be enhanced to better meet their expectations. Nonetheless, staff efforts to address issues promptly help maintain a hospitable environment.
The comfort of the beds generally receives positive feedback, with many guests finding them cozy and conducive to restful sleep, although there are occasional remarks about firmness or limited pillow availability. Overall, the strategic location, comfortable rooms, and friendly staff contribute positively to guests' experiences, making Extended Stay America Suites - Cleveland - Brooklyn a convenient choice for various travelers.
The hotel's rooms are often highlighted for their comfort and amenities, particularly the inclusion of kitchenettes that allow guests to prepare meals. Many visitors find the rooms to be of decent size, with clean bathrooms and comfortable beds. These aspects contribute positively to the overall guest experience, although there are occasional concerns about cleanliness, such as dirty carpets or lingering odors.
The cleanliness of the hotel has garnered mixed reviews, with some guests praising the cleanliness of their rooms and fresh towels, while others note areas needing improvement, such as sticky floors or odors in shared spaces. Despite this, the hotel's staff receives frequent commendation for their friendliness and helpfulness, with many reviews appreciating the welcoming atmosphere created by the courteous front desk and housekeeping teams.
Breakfast offerings are basic, primarily consisting of granola bars, packaged muffins, and coffee, which some guests feel could be enhanced to better meet their expectations. Nonetheless, staff efforts to address issues promptly help maintain a hospitable environment.
The comfort of the beds generally receives positive feedback, with many guests finding them cozy and conducive to restful sleep, although there are occasional remarks about firmness or limited pillow availability. Overall, the strategic location, comfortable rooms, and friendly staff contribute positively to guests' experiences, making Extended Stay America Suites - Cleveland - Brooklyn a convenient choice for various travelers.
Categories
Accessible
Parking
Family
$
+2
Info
Categories
Accessible
Free Wi-Fi
From $141
$
+8
Info
Summary of reviews
Overall, the Home2 Suites by Hilton Cleveland Independence is a great hotel with a good pool and exercise center. Although the pool is currently closed due to COVID-19 restrictions, many guests were understanding and recognized the situation. The pool area was cold and there were some issues with towels, but these were minor setbacks. Some guests even reported that the pool did not work at all. Despite these issues, many guests chose to stay at this hotel because of the pool and are eagerly awaiting its reopening.
Categories
Accessible
Sustainability Journey
Dog Friendly
Holiday Inn Express Cleveland Airport - Brook Park by IHG4.0 mi from Parma
Hotel in Brook Park OH
8.2
Very GoodFrom $145
$
+5
Info
Summary of reviews
The Holiday Inn Express Cleveland Airport - Brook Park by IHG is a great choice for travelers looking for a convenient location near Cleveland Airport. Guests have praised the hotel's proximity to the airport and other amenities, as well as the helpful and friendly staff. While opinions on the breakfast were mixed, many guests found it to be great and appreciated the grab and go option. The rooms were generally clean and comfortable, although some guests noted issues with damp carpets and outdated bathrooms. Overall, the hotel was praised for its cleanliness and comfort. The staff received high marks from most guests with only a few negative comments about one manager. If you're looking for a hassle-free and comfortable stay near Cleveland Airport, consider the Holiday Inn Express Cleveland Airport - Brook Park.
Categories
Accessible
Honeymoon
Family
$
+4
Info
Summary of reviews
Wyndham Cleveland Airport is a great budget-friendly option for travelers looking for good value. Although the property may be dated, the elegant character of the former Marriott can still be seen in the lobby. The rooms are generally in good condition and the staff is friendly, although some may lack experience. Guests can expect a generally quiet evening and a great perk is the free parking despite the raised barrier. While some guests found the hotel to be passable or acceptable, others were disappointed with the room for the price paid. Despite being a 3-star hotel, some guests felt that it offered a 4-star experience. The breakfast is decent but slightly overpriced. The hotel suffered from the effects of Covid and has yet to fully recover. While some guests would consider staying elsewhere in the future, Wyndham Cleveland Airport remains a decent option for budget-conscious travelers.
Categories
Accessible
Golf
Family
$
+8
Info
Summary of reviews
The Best Western Airport Inn & Suites Cleveland receives strong praise overall for its strategic and convenient location, notably being close to the airport and major highways, complemented by a reliable shuttle service. Travelers appreciate the ease of access and comfortable stay offered at an affordable rate, bolstered by amicable service.
Guests frequently highlight the breakfast experience as a standout feature, noting the variety and quality of the offerings, including hot options and an amusing pancake machine. The breakfast area receives commendations for contributing to a pleasant morning start, though a minor suggestion to reduce salt levels has been noted.
Room quality is generally described as clean and comfortable, with recent updates enhancing the experience. However, occasional reports of cleanliness issues suggest that further attention in this area could enhance guest satisfaction. The staff receives consistent accolades for their exceptional friendliness and helpfulness, contributing to a welcoming environment.
The pool offers a mixed experience; while some appreciate it as a nice spot for relaxation, there are disruptions with availability and maintenance. Checking its status beforehand could be advantageous for potential visitors. Lastly, opinions on bed comfort vary, with some guests finding them satisfactory and others citing firmness and maintenance concerns.
Overall, the Best Western Airport Inn & Suites Cleveland provides a favorable stay, with a focus on strategic location, quality breakfast, and excellent staff service. Addressing the sporadic issues concerning cleanliness and bed comfort could further bolster guest experiences.
Guests frequently highlight the breakfast experience as a standout feature, noting the variety and quality of the offerings, including hot options and an amusing pancake machine. The breakfast area receives commendations for contributing to a pleasant morning start, though a minor suggestion to reduce salt levels has been noted.
Room quality is generally described as clean and comfortable, with recent updates enhancing the experience. However, occasional reports of cleanliness issues suggest that further attention in this area could enhance guest satisfaction. The staff receives consistent accolades for their exceptional friendliness and helpfulness, contributing to a welcoming environment.
The pool offers a mixed experience; while some appreciate it as a nice spot for relaxation, there are disruptions with availability and maintenance. Checking its status beforehand could be advantageous for potential visitors. Lastly, opinions on bed comfort vary, with some guests finding them satisfactory and others citing firmness and maintenance concerns.
Overall, the Best Western Airport Inn & Suites Cleveland provides a favorable stay, with a focus on strategic location, quality breakfast, and excellent staff service. Addressing the sporadic issues concerning cleanliness and bed comfort could further bolster guest experiences.
Categories
Accessible
Pool
Heated Pool
Indoor Pool
Honeymoon
From $165
$
+6
Accessible
This ADA Compliant hotel has accessible bathrooms and a level or ramp entrance. Accessible parking, including van accessible parking, is available. Accessible routes lead to the pool, business center, fitness center, and meeting spaces. Guest rooms include accessible vanities and bathtub grab rails.
$
+5
Info
Summary of reviews
The Courtyard Cleveland Independence is a highly recommended hotel for those who prioritize cleanliness and comfort. Guests have praised the hotel's spotless rooms and common areas, as well as the secure and quiet atmosphere. Although housekeeping is only available upon request, some guests found it reassuring to bring their own cleaning supplies due to COVID. The well-decorated rooms and friendly staff have also received positive feedback from travelers. Overall, the Courtyard Cleveland Independence is a great choice for a restful and hygienic stay in Cleveland.
Categories
Accessible
Pool
Indoor Pool
Honeymoon
$
+7
Info
Summary of reviews
Ramada by Wyndham Cleveland Independence is a hotel with a convenient location for easy access to the city and nearby places. The hotel is near the Cleveland Clinic, making it an ideal spot for those who need to visit the hospital. Guests appreciate the nearby restaurants, offering plenty of choices for dining. The breakfast included with the stay has mixed reviews with some guests disappointed with the poor variety of packaged muffins, while others found the banana and fruit bar options satisfactory. The hotel receives mixed reviews on the quality of their rooms with some guests reporting peeling wallpaper and outdated fire escape routes. The cleanliness of the hotel is also mixed with reports of some issues such as hair in the shower, bugs in the bed and mold on the walls. However, some reviewers countered with positive comments about clean rooms and helpful staff. The staff at the hotel is friendly and accommodating, always willing to go above and beyond. The hotel's parking lot receives mixed reviews with some guests finding it inconveniently laid out with poor signage and a lack of lighting while others found it convenient and accessible. Overall, guests should be aware of the mixed reviews, but the Ramada is a reasonable choice for those looking to visit Cleveland.
Categories
Accessible
Pool
Indoor Pool
Ski
Extended Stay America Premier Suites - Cleveland - Independence4.2 mi from Parma
Hotel in Independence OH
6.1
Rated$
+2
Info
Summary of reviews
Extended Stay America Premier Suites in Cleveland - Independence garners positive feedback for its excellent location, offering guests easy access to downtown Cleveland and other key attractions. Nestled in a safe and tranquil area, the hotel is convenient for business and leisure travelers alike, with proximity to major highways and local amenities. Guests appreciate the clean and spacious rooms, which feature full kitchen amenities, comfortable bedding, and modern furnishings, making it an ideal choice for both short-term and extended stays.
The staff receives high praise for their friendliness and helpful service, often going above and beyond to ensure a comfortable experience for guests. This attentive service, combined with the hotel's reliability in cleanliness, contributes to a welcoming and pleasant atmosphere. While some guests report minor issues with maintenance or cleanliness, these do not seem to overshadow the generally positive sentiments.
Though the breakfast offerings have been met with some dissatisfaction due to their limited variety, the hotel compensates with other attractive features such as reliable free Wi-Fi, a small but functional gym, and a pet-friendly policy. Families traveling with children find the spacious suite accommodations comfortable and conducive to family stays, aided by the availability of amenities like a pool.
Overall, travelers seeking a budget-friendly option will find Extended Stay America Premier Suites in Cleveland - Independence a suitable choice, offering good value with its clean, comfortable rooms, exceptional location, and courteous staff, despite some areas that could benefit from improvement.
The staff receives high praise for their friendliness and helpful service, often going above and beyond to ensure a comfortable experience for guests. This attentive service, combined with the hotel's reliability in cleanliness, contributes to a welcoming and pleasant atmosphere. While some guests report minor issues with maintenance or cleanliness, these do not seem to overshadow the generally positive sentiments.
Though the breakfast offerings have been met with some dissatisfaction due to their limited variety, the hotel compensates with other attractive features such as reliable free Wi-Fi, a small but functional gym, and a pet-friendly policy. Families traveling with children find the spacious suite accommodations comfortable and conducive to family stays, aided by the availability of amenities like a pool.
Overall, travelers seeking a budget-friendly option will find Extended Stay America Premier Suites in Cleveland - Independence a suitable choice, offering good value with its clean, comfortable rooms, exceptional location, and courteous staff, despite some areas that could benefit from improvement.
Categories
Accessible
Family
Dog Friendly
From $140
$
+4
Info
Summary of reviews
Hampton Inn & Suites Cleveland-Independence has a reputation for having an outstanding staff that is accommodating, professional and friendly. The rooms are clean and comfortable with nice showers and comfortable beds, making for a relaxing stay. The breakfast choices are great and guests appreciate the effort put into providing good options. Although there are some isolated incidents where guests encountered rude staff, overall the staff go above and beyond to ensure guests' needs are met. Michelle and Erica are standout members of the team who guests have praised for their exceptional service.
Categories
Accessible
Pool
Outdoor Pool
Sustainability Journey
La Quinta Inn & Suites by Wyndham Cleveland - Airport North4.4 mi from Parma
Hotel in Cleveland OH
7.4
GoodFrom $94
$
+4
Info
Summary of reviews
La Quinta Inn & Suites by Wyndham Cleveland - Airport North enjoys praise for its strategic location, providing convenient access to both Cleveland's airport and downtown area. The easy access to public transportation and proximity to major roads appeal to both business and leisure travelers, further complemented by a helpful and accommodating staff, which enhances the overall visitor experience.
Guests frequently commend the hotel's breakfast offerings. The hearty and well-maintained selection contributes to a pleasant start to the day, despite some desire for increased variety and flavor. The clean and welcoming breakfast area adds to the overall positive dining experience.
The rooms receive positive remarks for their cleanliness, modern amenities, and comfortable bedding. Despite isolated concerns about maintenance, the rooms generally offer a spacious and restful retreat, bolstered by a quiet atmosphere that defies the hotel's proximity to highways.
Staff at the hotel are a notable highlight, consistently praised for their friendliness and professionalism. Their dedication ensures guests feel welcome and well-attended throughout their stay.
Although the Wi-Fi presents challenges for some, the hotel offers ample amenities including free parking and breakfast. Beds receive mixed reviews, with many guests finding them comfortable, though a few note issues with firmness and freshness.
The hotel’s pet-friendly policies, catering to dogs and cats with thoughtful touches, appeal to pet owners, though some report lingering odors in pet-friendly rooms.
Overall, La Quinta Inn & Suites by Wyndham Cleveland - Airport North provides good value for money, with clean and spacious rooms, accommodating staff, and convenient access to transport links. Its three-star rating reflects a reliable choice for those seeking comfort and practicality near the airport.
Guests frequently commend the hotel's breakfast offerings. The hearty and well-maintained selection contributes to a pleasant start to the day, despite some desire for increased variety and flavor. The clean and welcoming breakfast area adds to the overall positive dining experience.
The rooms receive positive remarks for their cleanliness, modern amenities, and comfortable bedding. Despite isolated concerns about maintenance, the rooms generally offer a spacious and restful retreat, bolstered by a quiet atmosphere that defies the hotel's proximity to highways.
Staff at the hotel are a notable highlight, consistently praised for their friendliness and professionalism. Their dedication ensures guests feel welcome and well-attended throughout their stay.
Although the Wi-Fi presents challenges for some, the hotel offers ample amenities including free parking and breakfast. Beds receive mixed reviews, with many guests finding them comfortable, though a few note issues with firmness and freshness.
The hotel’s pet-friendly policies, catering to dogs and cats with thoughtful touches, appeal to pet owners, though some report lingering odors in pet-friendly rooms.
Overall, La Quinta Inn & Suites by Wyndham Cleveland - Airport North provides good value for money, with clean and spacious rooms, accommodating staff, and convenient access to transport links. Its three-star rating reflects a reliable choice for those seeking comfort and practicality near the airport.
Categories
Accessible
Dog Friendly
3 Star
Holiday Inn Cleveland - South Independence by IHG4.5 mi from Parma
Hotel in Independence OH
8.0
Very GoodFrom $130
$
+3
Info
Summary of reviews
Overall, Holiday Inn Cleveland - South Independence by IHG is a great option for a short stay or staycation. The hotel offers reasonable accommodation with everything guests need, making it a great value for money. Many guests have rated their stay as very good or superb with particularly positive reviews for its location near activities at the nearby school. While some guests have noted that the hotel could use some updates and that the rooms are slightly overpriced with uncomfortable beds, these drawbacks did not detract from their overall enjoyment of their stay. Some guests have also expressed dissatisfaction with the deposit refund process. However, despite these criticisms, Holiday Inn Cleveland - South Independence remains a good choice for anyone looking for an affordable and convenient hotel option.
Categories
Accessible
Golf
Ski
Candlewood Suites - Cleveland South - Independence by IHG4.5 mi from Parma
Hotel in Independence OH
8.3
Very Good$
+5
Info
Categories
Accessible
Golf
Ski
$
+5
Info
Summary of reviews
Wyndham Independence offers a superb and exceptional stay in the Independence area. Guests have left mostly positive reviews highlighting the hotel's comfortable and affordable facilities and services. While there are a few negative comments regarding the lack of amenities and slamming doors in the hallways, the majority of guests seem pleased with their stay at this 4 star hotel. It's worth noting that the hotel does not offer an open pool or complimentary breakfast.
Categories
Accessible
Ski
Family
$
+2
Info
Summary of reviews
Red Roof Inn Cleveland - Independence is praised for its excellent location, providing guests with easy access to local amenities and attractions. Its proximity to the interstate and various dining options adds to its convenience, making it an attractive choice for travelers. The area is celebrated for its beautiful surroundings, enhancing the overall experience for guests. Visitors appreciate the strategic positioning, serving a diverse range of needs and interests.
The rooms offer a mixed experience, with some guests highlighting comfortable beds and appreciating the hotel's convenient location. The price point is deemed reasonable, though room cleanliness has been a consistent concern, with reports of unpleasant odors and maintenance issues. While some rooms are visually appealing, others have faced degradation over time, indicating a need for more consistent upkeep.
Cleanliness is a significant area of concern, with guests frequently noting issues such as stained sheets and dirty floors. The inconsistent cleaning left some visitors dissatisfied, pointing to a need for improved protocols and staff accountability. Despite these challenges, occasionally rooms are reported to be clean, quiet, and equipped with comfortable beds.
The staff experience is generally positive, with many guests commending their friendliness and accommodating nature. Quick check-ins and a pleasant atmosphere were often appreciated. However, there are instances of inconsistent service, including reports of rudeness and slow responses from certain staff members.
Bed quality varies significantly across rooms, with mixed reviews indicating disparities in comfort and cleanliness. Some guests found their beds comfortable, contributing to a restful stay, while others noted issues such as lack of support or dirty bedding.
Overall, Red Roof Inn Cleveland - Independence is favored for its location and friendly staff, but improvements in room cleanliness and bed quality are needed to enhance guest satisfaction further.
The rooms offer a mixed experience, with some guests highlighting comfortable beds and appreciating the hotel's convenient location. The price point is deemed reasonable, though room cleanliness has been a consistent concern, with reports of unpleasant odors and maintenance issues. While some rooms are visually appealing, others have faced degradation over time, indicating a need for more consistent upkeep.
Cleanliness is a significant area of concern, with guests frequently noting issues such as stained sheets and dirty floors. The inconsistent cleaning left some visitors dissatisfied, pointing to a need for improved protocols and staff accountability. Despite these challenges, occasionally rooms are reported to be clean, quiet, and equipped with comfortable beds.
The staff experience is generally positive, with many guests commending their friendliness and accommodating nature. Quick check-ins and a pleasant atmosphere were often appreciated. However, there are instances of inconsistent service, including reports of rudeness and slow responses from certain staff members.
Bed quality varies significantly across rooms, with mixed reviews indicating disparities in comfort and cleanliness. Some guests found their beds comfortable, contributing to a restful stay, while others noted issues such as lack of support or dirty bedding.
Overall, Red Roof Inn Cleveland - Independence is favored for its location and friendly staff, but improvements in room cleanliness and bed quality are needed to enhance guest satisfaction further.
Categories
Accessible
Ski
Dog Friendly
$
+4
Info
Summary of reviews
The Comfort Inn Independence - Cleveland offers a pleasant stay for travelers, particularly noted for its strategic location and accommodating amenities. Nestled on a hill near major highways, it provides easy access to the Cuyahoga Scenic Railway and Cuyahoga National Park, striking a perfect balance between seclusion and connectivity. Guests appreciate the quiet and safe neighborhood, with plenty of nearby restaurants and shops enhancing the appeal.
Breakfast at the hotel generally garners positive feedback, with guests enjoying the complimentary selection, particularly homemade waffles and yogurt. The hot breakfast options are frequently praised for their quality, proving to be a pleasant surprise and adding value to the overall experience.
Rooms are particularly highlighted for their cleanliness, spaciousness, and comfort, with quiet surroundings contributing to a restful stay. While some issues like outdated decor and minor cleanliness hiccups are occasionally mentioned, the rooms largely provide satisfactory accommodation.
The hotel's staff is frequently commended for their friendliness and professionalism, creating a welcoming atmosphere. While there are sporadic reports of less favorable interactions, the majority of guests are impressed by the staff's dedication to service.
Lastly, the beds receive predominantly positive reviews for their comfort, aiding restful nights, though some guests find them slightly uncomfortable. Overall, Comfort Inn Independence - Cleveland remains a reliable choice for travelers looking for cleanliness, comfort, and convenience in their accommodations.
Breakfast at the hotel generally garners positive feedback, with guests enjoying the complimentary selection, particularly homemade waffles and yogurt. The hot breakfast options are frequently praised for their quality, proving to be a pleasant surprise and adding value to the overall experience.
Rooms are particularly highlighted for their cleanliness, spaciousness, and comfort, with quiet surroundings contributing to a restful stay. While some issues like outdated decor and minor cleanliness hiccups are occasionally mentioned, the rooms largely provide satisfactory accommodation.
The hotel's staff is frequently commended for their friendliness and professionalism, creating a welcoming atmosphere. While there are sporadic reports of less favorable interactions, the majority of guests are impressed by the staff's dedication to service.
Lastly, the beds receive predominantly positive reviews for their comfort, aiding restful nights, though some guests find them slightly uncomfortable. Overall, Comfort Inn Independence - Cleveland remains a reliable choice for travelers looking for cleanliness, comfort, and convenience in their accommodations.
Categories
Accessible
Ski
Honeymoon
From $86
$
+6
Info
Summary of reviews
La Quinta Inn by Wyndham Cleveland Independence enjoys a highly praised location, conveniently situated near downtown Cleveland, major freeways and a variety of dining options. Guests appreciate the proximity to Progressive Field and the ability to walk to nearby bars and restaurants, making it ideal for both business and leisure trips. The hotel's location is consistently considered safe and accessible, despite mention of outdated rooms and small televisions.
Breakfast receives mixed reviews with guests valuing the complimentary meal's convenience and basic offerings like muffins and granola bars. The clean and well-maintained breakfast area with attentive staff also gets positive notes. However, a lack of variety and early closing times prompt some disappointment among guests, especially those with dietary restrictions.
Room quality at the hotel varies significantly. While many guests find the rooms spacious, clean and comfortable with modern updates and useful amenities like microwaves and refrigerators, others report issues with worn furniture, unclean carpets and decor that doesn't match online photographs. Despite some rooms catering well to accessibility needs, the overall sentiment suggests a need for refurbishment.
Cleanliness is another category with mixed feedback. Some visitors commend the clean, comfortable rooms and appreciate the good price point. However, numerous complaints highlight dirty bathrooms, floors, bedding and unpleasant odors. Specific issues like soap scum, mold and unclean carpets also mar the cleanliness reputation, indicating room for improvement.
The hotel's staff are widely praised for their friendliness, professionalism and attentiveness, making many guests' stays memorable. The courtesy and efficiency of individuals like the front desk personnel and manager Gini stand out. Although there are occasional mentions of rudeness and misinformation, the overall guest experience with the staff is positive.
Opinions on the beds are divided. Many guests find the beds comfortable and clean with some highlighting the softness and value for money. However, others report problems with worn, broken down and uncomfortable mattresses, suggesting that some beds need replacing or better maintenance.
In summary, La Quinta Inn by Wyndham Cleveland Independence excels in location and staff hospitality while facing challenges in room quality and cleanliness. Improvements in breakfast variety and bed maintenance could enhance the overall guest experience.
Breakfast receives mixed reviews with guests valuing the complimentary meal's convenience and basic offerings like muffins and granola bars. The clean and well-maintained breakfast area with attentive staff also gets positive notes. However, a lack of variety and early closing times prompt some disappointment among guests, especially those with dietary restrictions.
Room quality at the hotel varies significantly. While many guests find the rooms spacious, clean and comfortable with modern updates and useful amenities like microwaves and refrigerators, others report issues with worn furniture, unclean carpets and decor that doesn't match online photographs. Despite some rooms catering well to accessibility needs, the overall sentiment suggests a need for refurbishment.
Cleanliness is another category with mixed feedback. Some visitors commend the clean, comfortable rooms and appreciate the good price point. However, numerous complaints highlight dirty bathrooms, floors, bedding and unpleasant odors. Specific issues like soap scum, mold and unclean carpets also mar the cleanliness reputation, indicating room for improvement.
The hotel's staff are widely praised for their friendliness, professionalism and attentiveness, making many guests' stays memorable. The courtesy and efficiency of individuals like the front desk personnel and manager Gini stand out. Although there are occasional mentions of rudeness and misinformation, the overall guest experience with the staff is positive.
Opinions on the beds are divided. Many guests find the beds comfortable and clean with some highlighting the softness and value for money. However, others report problems with worn, broken down and uncomfortable mattresses, suggesting that some beds need replacing or better maintenance.
In summary, La Quinta Inn by Wyndham Cleveland Independence excels in location and staff hospitality while facing challenges in room quality and cleanliness. Improvements in breakfast variety and bed maintenance could enhance the overall guest experience.
Categories
Accessible
Ski
Honeymoon
From $169
$
+4
Info
Summary of reviews
Embassy Suites by Hilton Cleveland Rockside is a great four-star hotel option for travelers. With its superb facilities and services, guests have described their stay as pleasant and enjoyable. Even though some guests mentioned the hotel being a bit old, the majority of reviewers have praised the hotel, calling it a fantastic place to stay. The hotel is decently priced and provides a fair experience for its guests. While there were a few guests who found their experience to be poor, overall, the hotel provides a decent night's stay with great service and facilities. If you are visiting Cleveland, Embassy Suites by Hilton Cleveland Rockside is an excellent option to consider.
Categories
Accessible
Golf
Ski
Categories
1
Map