InfoSummary of reviewsLOTUS SEAVIEW BEACH RESORT in Pengerang offers a serene escape along the tranquil coastline, appealing to many guests seeking relaxation and beautiful seaside views. The resort's location provides convenient access to a private beach while maintaining a quiet and secluded atmosphere away from the bustling Desaru City. Guests commend the welcoming staff for their politeness and eagerness to assist, which enhances the overall experience.
Breakfast at the resort receives positive reviews for its wide selection and flavorful dishes, with traditional favorites like Nasi Lemak capturing guests' taste buds. Despite some suggestions for improved variety, breakfast remains a delightful aspect of the stay, ensuring a satisfying start to each day.
The resort's accommodations are noted for their spaciousness and comfort, offering clean and well-maintained environments that suit both families and individual visitors. The rooms provide attractive views and easy access to both the pool and beach, adding convenience and enjoyment to the holiday experience.
Moreover, the resort consistently impresses guests with its high level of cleanliness, likened to the standards of a 4-5 star hotel. Visitors appreciate the tidy and inviting atmosphere, accompanied by good customer service and a well-regarded restaurant.
The staff is praised for their friendliness and helpfulness, with special mentions for Rizwan, the manager, who exemplifies the resort's commitment to outstanding customer service. While minor feedback suggests room for improvement in certain areas, the overall service ethos is commendable.
Although the swimming pool is noted for its limited size during peak times, it remains an enjoyable feature alongside the resort's beachfront setting. Guests appreciate the pool's convenient positioning despite occasional maintenance issues.
Overall, LOTUS SEAVIEW BEACH RESORT emerges as a favored choice due to its blend of beauty, peace, and excellent service, promising many guests a return visit in the future. Show more
InfoSummary of reviewsSebana Cove Resort offers a tranquil escape nestled in a serene and natural environment, perfect for guests seeking privacy and relaxation away from city life. The location, surrounded by beautiful gardens and refreshing nature views, appeals to those looking for a peaceful staycation. Though secluded and somewhat distant from major attractions, its recent renovations amplify its charm as a relaxing retreat. Guests appreciate ample parking directly in front of their rooms, contributing to the convenience of exploration in nearby areas.
The resort provides a comforting and pristine getaway with spacious, well-furnished rooms praised for cleanliness and modern aesthetics. Large suites with private balconies offer picturesque views, some overlooking the tranquil pool area. Though there are suggestions for facility upgrades and improved cleanliness standards, particularly in the pool and bathroom amenities, the environment remains inviting and ideal for unwinding. The staff consistently receives accolades for their outstanding hospitality, offering friendly, attentive, and responsive service that enhances the welcoming atmosphere throughout the resort. Special commendations for certain staff members, such as Syahmi, underscore the exceptional dedication of the team.
The breakfast experience is largely positive, with delicious and satisfying fare complemented by sizeable portions and a variety of Western and local options, enhanced by the picturesque setting during sunrise. While there are some suggestions for menu expansion and coffee quality improvement, breakfast remains a highlight of many guests' stays. Families particularly find Sebana Cove Resort's environment conducive for quality time, with a welcoming swimming pool featuring family-friendly aspects like a fun slide for children. Though some concerns about pool maintenance exist, the area overall provides a joyful and relaxing spot.
Sebana Cove Resort's serene atmosphere, friendly staff, and family-friendly amenities ensure a restful and rejuvenating getaway for guests seeking an enjoyable escape amidst natural beauty. Show more
InfoSummary of reviewsLakeview Terrace Resort Pengerang offers a peaceful retreat with a favorable and tranquil location, ideal for those seeking relaxation away from the hustle and bustle. Nestled in a serene environment, it is particularly convenient for guests with work-related commitments nearby but might be less appealing for those wanting city or beach proximity.
The breakfast service, though simple and starting early, generally satisfies most guests with good-quality food, especially the sambal and coffee, despite occasional issues with variety and replenishment during peak times. The rooms are widely praised for spaciousness, modern design and cleanliness, making them suitable for families and providing a cozy, comfortable stay. Minor cleanliness issues, such as occasional dust and ants, have been noted but do not detract significantly from the overall positive room experience.
Staff at the resort receive high commendation for their politeness, helpfulness and good communication, greatly enhancing the welcoming atmosphere and guest satisfaction. However, the free WiFi service encounters frequent connection issues, particularly during the day and stands out as an area requiring improvement.
The resort’s swimming pools are a major draw, especially for families, although concerns about size, crowding during events and occasional cleanliness issues are noted. The parking arrangement presents logistical challenges due to distance and availability, though some positive aspects include easy side parking and free access.
Family-friendly features, such as spacious rooms and a comfortable environment, make the resort a pleasant stay for large groups and families seeking a tranquil escape. However, certain safety considerations for children and suggestions for separate adult and child amenities could further enhance this appeal.
While the beds are generally comfortable with positive feedback on softness and supportive king-size options, issues like cleanliness and noise have been reported. Collectively, Lakeview Terrace Resort Pengerang presents a cozy, worthwhile choice for those seeking tranquility and relaxation, balanced with a few areas for potential improvement. Show more
InfoSummary of reviewsSinggah Pengerang Hotel receives generally positive reviews across several categories, contributing to its overall appeal as a comfortable and pleasant place to stay.
The hotel's location is highly appreciated for its balance of accessibility and tranquility. While not centrally located, it offers easy access to local attractions like Bamboo Forest, Yard & Co Cafe and Desaru Waterpark. The peaceful surroundings and strategic position along the main road make it an inviting option for travelers who prefer a quieter setting. Though the area is relatively new and lacks extensive facilities and dining options, nearby shops and restaurants add to its convenience.
The breakfast experience at the hotel is well-received with guests praising the simplicity and deliciousness of the complimentary meals. The pre-packed breakfast options when the cafe is closed are also appreciated. Although the menu is somewhat limited, the quality and portion sizes generally meet guests’ expectations, making for a satisfying dining experience enhanced by a beautiful view of the sunrise from the cafe.
Rooms at Singgah Pengerang Hotel are commended for their cleanliness and comfort, often described as on par with a five-star hotel. Despite their small size and occasional lack of windows, the rooms are well-maintained, functional and aesthetically pleasing, ensuring a cozy stay for guests.
Cleanliness throughout the hotel is consistently highlighted with guests noting the immaculate state of both rooms and facilities. The hotel’s dedication to maintaining a hygienic environment is evident, although minor issues like stained pillow covers are occasionally noted.
The staff at the hotel are another standout feature, garnering high praise for their friendliness, helpfulness and excellent customer service. The team’s accommodating nature and warm demeanor contribute significantly to the overall positive guest experience with proactive and informative service frequently mentioned.
The hotel's free wifi receives strong approval, often described as reliable and fast, particularly appreciated given the area’s poor telco coverage. While there are a few comments about slow data bandwidth, the overall sentiment is that the wifi meets guests' needs effectively.
Lastly, the beds at Singgah Pengerang Hotel are generally reported to be very comfortable, clean and accompanied by adequate towels. Although there are occasional issues such as stains and musty smells, the queen beds typically align with guests’ expectations for a good night’s sleep.
In summary, Singgah Pengerang Hotel offers a blend of accessible location, peaceful surroundings, clean and comfortable accommodations, satisfactory breakfast options, reliable wifi and a friendly and helpful staff, resulting in a highly recommended and pleasant stay for travelers. Show more
InfoSummary of reviewsAmerald Resort Hotel Desaru enjoys a prime beachfront location, offering a serene escape with stunning sea views and a tranquil atmosphere. Guests appreciate the hotel's perfect setting, with a private and clean beach within walking distance, ideal for witnessing breathtaking sunrises. The proximity to delicious dining options just 15 kilometers away adds variety for travelers. The helpful and friendly staff further elevate the experience, contributing to a relaxing and welcoming seaside environment.
The resort's breakfast receives mixed reviews. Many guests enjoy the variety and quality of the spread, finding it a satisfying start to their day, though some suggest more diversity in Malaysian dishes and improved coffee quality. While some guests noted breakfast could be more prompt, others had a positive experience amidst the resort's pleasant surroundings.
Guests are particularly impressed with the accommodations, finding the rooms clean, spacious, and featuring delightful balconies with comfortable sofa beds. The sea-view rooms are notably popular for their stunning ocean vistas, offering a memorable stay. While some rooms close to the beach might feel sandy, this is often accepted as part of the charm.
Cleanliness is generally commendable, with rooms and bathrooms frequently praised for being spotless. However, some guests noted issues like sticky floors, hair in various parts of the room, and visible dust on furniture, pointing to areas for improvement in maintenance.
The resort's staff are consistently lauded for their friendliness and efficiency. The team, including reception, cafe, and maintenance personnel, enhances the guest experience through their dedication and hospitality, contributing to the welcoming atmosphere. Individual staff members, such as Azira, are particularly appreciated for their exceptional service.
However, a significant issue highlighted by guests is the unreliable WiFi, with connectivity being nearly non-existent on certain floors and weak phone signal strength in rooms. Addressing these connectivity issues could greatly enhance the overall guest experience at the resort. Show more
InfoSummary of reviewsDesa Selatan Resort Pengerang offers a serene getaway in a peaceful, forested setting, making it an excellent retreat for those seeking tranquility away from the hustle and bustle. The resort's clean and orderly environment, combined with the spacious and comfortable rooms featuring reputable brand bedding, provides a restful stay ideal for families and groups. Guests appreciate the resort's commitment to room cleanliness, though some areas like communal facilities require better maintenance.
The breakfast service, while convenient and generally tasty, could benefit from a broader menu and improved dining settings. The staff, especially at the front desk and housekeeping, are frequently praised for their friendliness and helpfulness, enhancing the guest experience despite occasional issues with some receptionists.
The resort's swimming pool is a hit with families, particularly children, though its small size and maintenance needs are noted drawbacks. Overall, Desa Selatan Resort Pengerang stands out as a hidden gem for those looking to unwind amid nature, offering a good balance of comfort, cleanliness, and attentive service. Show more
InfoSummary of reviewsJ.G. Resort enjoys high praise for its prime location, nestled near a variety of cafes, restaurants and a Family Mart and just above the renowned Yard & Co cafe. The proximity to the sea provides a tranquil ambiance and beautiful views, making it a favored spot for relaxation and exploration. Despite being somewhat distant from the city, the serene seaside setting and easy access to local eateries and central business areas compensate for this minor inconvenience. Coupled with ample parking and spacious rooms offered at reasonable rates, J.G. Resort presents itself as an appealing choice for families and couples alike.
Guests speak highly of the spacious and clean accommodations, especially those with sea views. The rooms come equipped with essential amenities like electric kettles, bath towels and large windows allowing natural light to flood in. Cleanliness is a notable strength with many guests commending the fresh and comfortable environment. Occasional issues with maintenance, noise and smaller room sizes are mentioned but do not overshadow the overall positive experience. Adding breakfast services could enhance guest satisfaction further, though the proximity to local cafes mitigates the inconvenience.
Friendly and helpful staff consistently receive accolades from guests, contributing to the welcoming atmosphere at the resort. Despite a few minor hiccups in service responsiveness, the overall impression remains positive with many guests appreciating the attentive and courteous team. This, combined with secure parking options and a family-friendly environment with spacious rooms and amenities catering to both adults and children, strengthens the resort’s appeal as a favored family vacation spot.
However, the WiFi service needs improvement, as guests frequently report issues with connectivity and speed. The bed quality also garners mixed reviews with some mattresses being harder than preferred and pillows needing replacement. These areas, if addressed, could significantly enhance the overall guest experience.
In summary, J.G. Resort offers a relaxing, family-friendly getaway with commendable hospitality, clean and spacious rooms and a prime location by the sea, making it a compelling choice for a memorable vacation. With some upgrades in amenities such as breakfast and WiFi, it could elevate guest satisfaction even further. Show more
