InfoSummary of reviewsThe Toowoomba Central Plaza Apartment Hotel is highly praised for its prime location in the heart of Toowoomba. Guests appreciate the convenience of being close to the CBD, Grand Central shopping centre, the Empire Theatre and other attractions. Its central position offers easy access to shops, parks, eateries and events like the Food and Wine Festival, enabling visitors to explore the city effortlessly on foot. The availability of on-site secure parking adds to the overall convenience.
The hotel's rooms, while sometimes noted as slightly small, are celebrated for their comfort and cleanliness. Spacious one and two-bedroom apartments are particularly commendable. The well-appointed kitchenettes and clean bathrooms contribute to a positive guest experience, despite a few mentions of the need for updates and improved furnishings. General cleanliness receives mixed reviews with many guests finding the rooms tidy and clean, though occasional lapses in maintenance are noted, such as worn carpets and mould in some bathrooms.
The friendliness and helpfulness of the staff are frequently highlighted with many reviews praising their politeness, efficiency and willingness to go above and beyond to enhance guests' stays. Particular mentions include exceptional service from staff members like Angela, which significantly contributes to a positive and welcoming experience.
Parking facilities receive mostly positive feedback due to the availability of secure, undercover parking that is offered free of charge. Nevertheless, maneuvering larger vehicles can be challenging due to tight spaces. Despite this, the parking remains a valued amenity for guests.
Beds and pillows generally meet guest expectations for comfort with many praising the super comfy beds and clean linens. Some concerns are raised about the size of the beds with suggestions for upgrades and mixed opinions about the firmness of the mattresses and quality of pillows.
Overall, the Toowoomba Central Plaza Apartment Hotel offers a convenient and pleasant stay with its central location, comfortable rooms and commendable service from the staff, making it a favored choice for both business and leisure travelers visiting Toowoomba. Show more
InfoSummary of reviewsThe Burke and Wills Hotel in Toowoomba is a top choice for visitors, thanks largely to its prime central location, which offers easy access to the city's popular attractions, shops, cafes and theatres, including the renowned Empire Theatre. Free parking further adds to its appeal, making it convenient for guests with their own transport. The strategic placement within the city is consistently praised for its seamless accessibility to amenities and points of interest.
The hotel is also known for its consistently high standards of cleanliness. Guests frequently highlight the modern and stylish décor, spotless bathrooms and well-maintained property. Though some note the limited availability and tight spaces for parking, the general sentiment is positive towards the hotel's clean and neat environment.
Guests have favorable opinions about the hotel's dining options, especially noting the delicious, high-quality meals at Zacks Restaurant, including lauded dishes like steaks and crumbed chicken. The room service and bar settings also receive accolades for their service and food quality. However, breakfast garners mixed reviews with some guests finding the buffet delightful and others feeling it lacks value and variety.
The rooms at Burke and Wills Hotel are appreciated for their modern and comfortable accommodations. The refurbishment has added a contemporary touch while maintaining historical charm. Although some guests find the rooms and bathrooms compact, the majority appreciate the clean, comfortable and spacious interiors. Comfortable beds and quiet environments significantly contribute to a restful stay.
Highly positive reviews are directed towards the hotel staff, who are often described as friendly, helpful and professional. This exceptional customer service enhances the guest experience, though there are occasional mentions of minor lapses in understanding specific needs, such as those of disabled family members.
The free Wi-Fi service stands out for its impressive speed and reliability, further facilitating a convenient stay, particularly for business travelers who also benefit from the hotel's excellent conference facilities and well-equipped rooms. The gym receives praise for its good facilities, though some guests highlight minor areas for improvement, such as better ventilation and available essentials like water and towels.
Overall, the Burke and Wills Hotel delivers a blend of convenience, modern comfort and welcoming service, making it an attractive option for visitors exploring Toowoomba or attending events in the area. Show more
InfoSummary of reviewsOaks Toowoomba Hotel consistently receives high praise from its guests, largely due to its prime location in the heart of Toowoomba. The hotel's central setting offers easy access to the city's attractions, including the Central Business District (CBD), dining options, shops, parks and major landmarks like the Empire Theatre and Grand Central Shopping Centre. This strategic location, paired with clean, spacious and modern rooms, makes it a favorite among visitors for both leisure and business stays.
The breakfast experience at Oaks Toowoomba Hotel is another notable highlight. Guests frequently enjoy the delicious, generous and varied breakfast offerings with on-site cafes like Three Acre and Oak & Vine receiving excellent reviews for their superb coffee and tasty meals. Room service is often praised for its prompt delivery and quality. Although a few guests found the breakfast service overpriced or encountered occasional service issues, the overall sentiment remains positive.
Dinner services, particularly room service from The Rock Hotel, also receive favorable reviews. Guests appreciate the variety, quality and quick service of the meals with standout dishes like the salmon and avocado pizza and excellent steaks receiving special mention. Dining at the on-site Oak and Vine restaurant also garners positive feedback.
Spacious, clean and modern accommodations are consistently highlighted. Guests praise the bright, comfortable rooms, which often include separate lounges, big TVs and balconies. The hotel's cleanliness is a significant plus with both rooms and common areas well-maintained. Modern décor and excellent amenities like air conditioning and room service further enhance the guest experience.
The staff at Oaks Toowoomba Hotel are frequently commended for their friendly, helpful and professional demeanor. Guests appreciate the staff's accommodating nature, which contributes significantly to a welcoming atmosphere. Specific staff members receive special praise and the seamless check-in and check-out processes are often noted positively.
On the topic of amenities, the hotel offers a gym and a heated pool. While the pool's heating feature is a hit, guests have mixed feelings about the gym, which some find small and under-equipped. Families appreciate the hotel's spacious rooms and family-friendly atmosphere, making it an ideal choice for family stays. The pool is particularly enjoyed by children, even though it may require better maintenance.
The hotel's free wifi is generally appreciated for its high-speed access, though some guests report issues with connectivity and stability. Parking options at the hotel are secure and convenient, though the additional daily charge is a common point of contention.
Overall, Oaks Toowoomba Hotel provides a comfortable and enjoyable stay with its prime location, clean and modern rooms, excellent breakfast and dinner services and friendly staff. It remains a popular choice among travelers seeking convenience, quality and a welcoming atmosphere in Toowoomba. Show more
InfoSummary of reviewsLaguna Serviced Apartments in East Toowoomba is celebrated for its prime location and exceptional accommodations, making it a favored choice among travelers. Situated within walking distance of the vibrant Empire Theater, city center, and serene Queen’s Park, the apartments provide easy access to numerous attractions and events like the Carnival of Flowers. Dining and shopping options are conveniently close, adding to the ease of the stay. Guests appreciate the modern apartments' stunning city views and quiet surroundings, rare for a central location.
The accommodations at Laguna Serviced Apartments are consistently praised for their sleek and modern design, exceptional cleanliness, and spacious layout. The apartments come with comfortable beds, contributing to a restful night's sleep, and well-appointed amenities ideal for both short visits and extended stays. Guests find the beautifully decorated interiors inviting and enjoy the private, quiet setting.
Cleanliness is a standout feature, with guests frequently commending the immaculately maintained apartments equipped with modern appliances. The strategic location alongside excellent amenities, including an onsite cafe and pool, appeals to leisure and business travelers alike. The efficient check-in process and friendly staff further enhance the experience, providing a welcoming and helpful atmosphere.
The staff at Laguna Serviced Apartments, particularly onsite managers Johnathan and Theresa, are often highlighted for their exceptional service and accommodating nature. Their dedication to assist with late check-ins, last-minute extensions, and personal touches ensures a smooth guest experience. The round-the-clock availability and attentiveness of the staff contribute to a welcoming ambiance, solidifying Laguna Serviced Apartments as a preferred option for travelers seeking comfort.
Parking facilities receive praise for their convenience and security, with ample undercover spaces providing peace of mind. While parking can be tight for larger vehicles, the overall benefits and proximity to local shops are appreciated. Despite minor challenges, guests uniformly regard the parking as excellent.
Overall, Laguna Serviced Apartments stands out for offering a restful retreat with comfortable beds and stylish interiors, aligning with guests' expectations for a convenient and inviting stay. The blend of location, cleanliness, comfort, and service makes it a top choice for visitors to Toowoomba. Show more
