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Summary of reviewsThe "ibis London Elstree Borehamwood" hotel receives favorable remarks for its strategic and convenient location, placing it near key landmarks like Elstree Studios and Borehamwood Town Centre. Its proximity to the train station provides easy access to central London and guests value the free or low-cost parking as an added advantage. The quiet suburb setting is appreciated for its peacefulness, despite being well-connected by public transport.
Breakfast at the hotel is largely praised for its variety and quality with many enjoying the full English breakfast and the friendly, helpful staff enhancing the experience. Although there are occasional criticisms regarding food temperature and variety, the overall sentiment is positive, deeming it a good value for money.
The hotel’s dinner offerings receive mixed reviews. Guests appreciate the tasty, well-cooked food and the 24/7 menu availability. However, some perceive the menu as limited and occasionally experience long wait times and inconsistent food quality. Despite these issues, the friendly staff and inviting atmosphere in the bar and restaurant areas typically contribute to a pleasant dining experience.
Rooms at the hotel are generally described as clean and comfortable, although the size and condition can vary. While some rooms are spacious and modern, others are noted as small and in need of updating. Guests frequently mention comfortable beds and a quiet environment, despite occasional issues with heating, air conditioning and décor.
Cleanliness is another strong point for the hotel with many guests appreciating the spotless rooms and well-maintained shared areas. The cleaning staff's thoroughness adds to the positive experience, although there are occasional concerns about specific issues like dirty carpets or strange smells.
The hotel staff consistently receive high praise for their friendliness, helpfulness and professionalism. Positive interactions with the staff contribute significantly to the guests' overall satisfaction. However, there are sporadic mentions of less friendly experiences, especially at reception.
Wi-Fi service in the hotel is generally reliable and appreciated by guests, though there are occasional slow speeds and connection difficulties. Parking options near the hotel are viewed as convenient and affordable with free parking being a notable perk, though some guests occasionally struggle with availability during peak times.
Families find the hotel to be particularly accommodating with thoughtful touches like themed notes for children and a generally welcoming atmosphere. The location is also favorable for visiting family attractions.
The beds receive mixed feedback; while many guests find them comfortable and conducive to a good night's sleep, others report them as too firm. Similarly, pillow comfort varies greatly among guests.
Finally, as a three-star hotel, "ibis London Elstree Borehamwood" is seen as a reliable budget option that delivers good value for money. Cleanliness and modernity are noted as standout features, often comparing favorably to higher-rated establishments. Despite some areas for improvement, most guests find that the hotel meets their expectations for a comfortable and convenient stay.
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