Info
Summary of reviewsHotel Palmera Beach Cartagena offers a peaceful seaside escape with several standout features appreciated by guests. The hotel's prime beachfront location receives consistent praise for its stunning views and serene atmosphere. Guests enjoy direct access to the calm, crystal-clear waters, making it an idyllic retreat for relaxation. Despite its distance from Cartagena's city center and popular tourist spots, which might inconvenience those keen on urban exploration, the hotel's tranquility and beauty create a compelling reason to stay for those seeking solitude.
The breakfast experience at the hotel has mixed reviews. Many guests appreciate the tasty, well-presented and delicious meals accompanied by excellent service. However, some note a lack of variety and consistency, pointing out that the options can be repetitive and light on healthier choices. Despite these complaints, the overall flavor and the friendly staff contribute positively to the breakfast experience.
Dining at Hotel Palmera Beach Cartagena also has its highs and lows. While the hotel does not have an in-house restaurant, guests enjoy the convenience of ordering good seafood right on the beach and utilizing nearby restaurants with delivery options. This flexibility allows for pleasant dining experiences without needing to travel far. The absence of onsite meal options for lunch and dinner is a minor detractor, requiring guests to plan accordingly.
The rooms at the hotel are largely spacious and comfortable with many guests highlighting the proximity to the beach and the comfort of the beds. Cleanliness upon arrival is generally well-regarded and the staff's friendliness enhances the stay. However, recurring issues such as insufficient towels, musty odors and high humidity indicate a need for better maintenance and more consistent housekeeping services. Some rooms and facilities show signs of wear and neglect, affecting guests' overall comfort.
Cleanliness throughout the hotel earns mixed reviews. While the initial room cleanliness and the staff's attentive service are positive aspects, inconsistent housekeeping during stays and poorly maintained common areas like the pool and bathrooms are significant concerns. The pool, in particular, suffers from maintenance issues that detract from its appeal.
The staff at Hotel Palmera Beach Cartagena is highly praised for their friendly and helpful demeanor. Guests frequently mention the excellent service provided by staff members, contributing to a welcoming and homey atmosphere. Despite some isolated mentions of less favorable interactions, the overall impression is one of superb staff service that significantly enhances the guest experience.
WiFi services at the hotel are inconsistent with some guests experiencing reliable connections in specific areas while others face challenges with poor and intermittent signals. This inconsistency extends to issues with accessing services like Netflix due to unresolved technical problems.
Lastly, the beach is a major draw for the hotel, appreciated for its beauty, cleanliness and tranquility. Guests enjoy the quiet and empty beach, free from crowds and vendors, making it a perfect setting for relaxation. Despite a few comments about the area needing upkeep, the beachfront location remains a cherished aspect of the hotel experience.
In summary, Hotel Palmera Beach Cartagena shines as a quiet beachside retreat with commendable staff service and comfortable accommodations. While there are areas for improvement, particularly in housekeeping, facility maintenance and dining options, the hotel's serene environment and strategic beachfront location make it a favored choice for those looking to unwind away from the city's hustle.
Show moreRead review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
