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Summary of reviewsMercure Newport is highly regarded for its central location in Newport's city centre, providing easy access to main shopping areas, restaurants, entertainment venues and key transport links. Its proximity to local attractions and transport connections makes it ideal for both leisure and business travelers.
Guests often highlight the clean, comfortable and modern accommodations with impressive city and river views. Rooms are spacious, well-equipped with modern amenities and offer high standards of cleanliness. The comfortable beds ensure a restful night's sleep, contributing to the overall high satisfaction.
The hotel’s breakfast receives widespread acclaim for its variety and quality, featuring both English and continental options, including vegan choices and customized egg styles. Guests appreciate the cheerful and friendly service during breakfast, adding to their positive dining experience. The dinner offerings and room service also impress many with specific praise for dishes like rib eye steak and arancini and for the pleasant atmosphere of the restaurant and bar areas.
Mercure Newport is noted for its cleanliness, consistently praised for being spotless and well-maintained. The facilities, including the gym, are well-kept and convenient, adding to guests' comfort. The gym, though small, provides a variety of equipment and is accessible 24 hours a day.
The staff at Mercure Newport are frequently commended for their friendliness, helpfulness and professionalism, enhancing guests' overall experience. They are attentive to dietary needs and always ready to assist with queries, contributing to the hotel's welcoming atmosphere.
The hotel’s free wifi is generally well-received for its speed and convenience, although there are mixed experiences regarding its reliability.
Mercure Newport is also recognized as family-friendly, offering spacious and clean family rooms with comfortable beds. The staff’s excellent service and child-friendly amenities make it a recommended choice for families.
As a four-star hotel, Mercure Newport lives up to its rating with modern amenities, high-specification rooms and excellent service. It is well-suited for business travelers as well, offering business desks, ample meeting rooms and an overall environment conducive to corporate needs. Its central location and high standards make it an attractive option for both leisure and business stays.
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