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Summary of reviewsThe Lion & Swan Hotel in Congleton is a highly praised establishment, frequently commended for its exceptional location right in the heart of the town. Guests find the hotel's central position convenient for accessing local shops, restaurants and attractions, making it an ideal base for exploration. The hotel offers ample parking, including free EV charging, contributing positively to the guest experience.
The hotel's breakfast and dining experiences receive significant acclaim. Breakfasts are described as delicious and freshly cooked, using quality ingredients with a variety of options. The dinner offerings, particularly the Italian dishes at the Leone Restaurant, are noted for their superb quality. The restaurant setting is described as stunning and the staff are noted for their friendly and accommodating service.
Rooms at the Lion & Swan Hotel are praised for their comfort, spaciousness and cleanliness. Guests appreciate the stylish decor and modern conveniences, including luxurious bedding and well-equipped bathrooms. Special touches such as homemade shortbread and USB ports by the bed add to the overall appeal. The hotel's cleanliness is consistently highlighted with both the rooms and common areas maintained to a high standard.
Staff at the Lion & Swan Hotel are frequently lauded for their exceptional service. Guests describe the team as friendly, helpful and attentive, contributing to a warm and welcoming atmosphere. The professionalism and efficiency of the staff enhance the overall guest experience, making stays memorable and comfortable.
While the hotel's WiFi service receives mixed reviews with some guests experiencing connectivity issues, the overall sentiment about the Lion & Swan Hotel remains overwhelmingly positive. The establishment strikes a harmonious balance between modern comforts and a central location, offering a luxurious and relaxing atmosphere. The impressive refurbishment has added significantly to its charm, making it a favored choice for travelers seeking both elegance and convenience.
Overall, the Lion & Swan Hotel stands out for its exceptional service, luxurious accommodations and prime location, making it a highly recommended destination for visitors to Congleton.
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