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Summary of reviewsCapstay Roubaix Lille, centrally located in Roubaix, is well-regarded for its convenient access to local attractions, such as the velodrome, shops, public transportation, and various dining options, enhancing the appeal for visitors seeking ease and connectivity. Although some concerns about the neighborhood's safety are noted, the prime location generally enriches the guest experience.
The accommodations are appreciated for their spacious, clean, and well-decorated rooms, providing comfort with amenities like a private shower and Netflix. The layout, cleanliness, and thoughtful decoration contribute to making the rooms a cozy retreat at an attractive price point. Despite some issues with the room access code system, the overall experience is positive.
Cleanliness receives mixed reviews, with many guests acknowledging the shower and accommodations as well-maintained and inviting. However, some concerns about dirty toilets, dusty environments, and stained linens suggest inconsistencies in cleaning standards, though these do not seem to overshadow the value-to-price ratio appreciated by many guests.
The staff at Capstay Roubaix Lille are praised for their exceptional kindness and attentiveness, ensuring a welcoming atmosphere. Guests appreciate the personal touch and responsiveness in emergencies, although a few experienced difficulties reaching the staff or retrieving keys.
The beds also draw mixed feedback. While many guests find the mattresses comfortable and conducive to a restful sleep, some report issues with old or inflatable mattresses, affecting their night’s rest. Despite this, many visitors enjoy a comfortable sleep experience, making Capstay Roubaix Lille a favorable choice for a pleasant stay.
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