Info
Summary of reviewsHotel Balcon de Aguera is widely praised for its idyllic location, nestled in a beautiful village near the stunning Bear Trail, making it an ideal base for adventure enthusiasts keen on biking, climbing, and walking. The proximity to the natural park and captivating mountain views from the rooms are notable highlights, enriching the guest experience. Convenient access to nearby services such as restaurants, bars, and bike rentals enhances the appeal, as does the clean, well-furnished accommodations coupled with friendly staff, ensuring a comfortable stay perfect for both relaxation and exploration.
The hotel's breakfast has received extensive acclaim for its plentiful and varied offerings. Guests enjoy the delicious homemade quality of the meal, featuring options like coffee, juice, homemade cake, and more unique items like Colacao. The breakfast is considered a great value and is complemented by attentive service, making it a standout feature despite being available at an additional cost.
Rooms are described as spacious, cozy, and tastefully decorated, providing a relaxing atmosphere with noteworthy mountain views. While occasional issues with mattresses and pillows are mentioned, the majority of reviews find the accommodations satisfactory, bolstered by the quiet and serene surroundings. Cleanliness is a strong point for the hotel, with immaculate conditions maintained throughout, enhancing the overall guest experience.
The staff at Hotel Balcon de Aguera receives high praise for their dedication to guest satisfaction. Owners Irene, Gustavo, and Gonzalo are recognized for their kindness and friendliness, creating a warm, family-like atmosphere. Their exceptional service, characterized by personal attention and efficient problem-solving, contributes to an enjoyable and welcoming stay.
Families traveling with children find the hotel particularly accommodating, appreciating the owners' detailed information about local activities and their personable care for younger guests. This warmth and attentiveness solidify the hotel's reputation as a welcoming and family-friendly destination.
While there are mixed reviews about bed comfort, with some mentioning issues like insufficient mattress support and pillow discomfort, many guests still find the beds large and comfortable enough for a good night's sleep. Overall, Hotel Balcon de Aguera stands out as a well-located, clean, and hospitable gem, consistently delivering a pleasing and memorable experience for its visitors.
Show moreRead review summaries for all categories
Categories
