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Summary of reviewsBlack Swan is a historic gem nestled in a picturesque village, offering an ideal location for travelers. The tranquil rural setting with ample parking and proximity to key attractions like Northern Lakes, Northern Hills and Hadrian's Wall, makes it an excellent base for exploring Cumbria or for stopovers en route to Scotland. The charming village provides stunning views and peaceful evening strolls, enhancing the overall experience.
Guests consistently praise the breakfast at Black Swan, highlighting its quality, presentation and variety. The Cumberland sausage and well-executed Eggs Benedict receive specific acclaim, while both hearty full English breakfasts and lighter options are available. The food is described as delicious and beautifully cooked with a friendly and prompt service adding to the welcoming atmosphere. The breakfast sets a high standard for the day ahead, leaving guests satisfied and ready for their activities.
The dinner at Black Swan is equally impressive with many guests describing the evening meals as outstanding and superb. The substantial portions, paired with quality and presentation, ensure a memorable dining experience. The efficient service and value for money contribute to guests' satisfaction, making the culinary offerings a highlight of their stay.
The rooms are frequently praised for their cleanliness, comfort and well-equipped nature. Guests find the beds exceptionally comfortable, contributing to a restful stay. Despite some rooms being described as compact, they are generally well-designed and spacious enough. The hotel's inviting ambiance, supported by friendly and efficient staff, enhances the overall experience.
The hotel's cleanliness is commendable with both rooms and common areas maintained to a high standard. Guests appreciate the spotless condition and high-quality decor and furnishings, praising the fresh and tidy environment.
The staff at Black Swan are noted for their exceptional hospitality with guests commending their pleasant, helpful and welcoming nature. The owners, Jacky and Steve, particularly stand out for their friendliness and exceptional hosting abilities. The staff's attentiveness and ability to accommodate guests' needs, including dietary requirements, contribute to a warm and inviting experience.
Overall, Black Swan offers a delightful stay with its historical charm, friendly staff, comfortable accommodations and excellent food. The combination of a picturesque location, high standard of cleanliness and superb hospitality makes it a highly recommended destination for travelers.
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