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The tree star property with 103 newly refurbished rooms located 10 minutes away from the city center. Free onsite parking, free WiFi and breakfast are available for all guests. Near the property there is a bus stop connecting the hotel with the city.
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Summary of reviewsThe Holiday Inn Express Derby Pride Park by IHG, is favorably regarded for its strategic location, cleanliness and friendly staff, making it an excellent choice for travelers to Derby. The hotel is conveniently situated near prominent landmarks such as Pride Park Stadium, the train station, Derby University and the city center, offering easy access to various amenities and transport links. The hotel maintains high cleanliness standards with guests frequently praising the spotless rooms, tidy ambiance and well-maintained public areas.
The breakfast experience garners a mix of feedback, but many guests appreciate the variety and inclusion of breakfast in the room price. Freshness and warmth of the food, coupled with a selection that caters to vegetarians and continental preferences, are noted positively. However, some guests feel that breakfast choices could be more diverse, particularly for vegans and mention occasional operational hiccups like slow refills and overcrowding.
The dinner options receive mixed reviews with many guests highlighting the limited menu and occasional shortages, particularly on evenings with staffing issues. Pizzas, however, are frequently praised. For more diverse dining experiences, guests often seek nearby restaurants.
The rooms are widely praised for their cleanliness, comfort and adequate amenities. Despite some mentions of minor updates needed and cramped family rooms, most guests find the rooms cozy and sufficient for a restful stay.
Staff interaction is a significant highlight with numerous reviews commending the friendly, helpful and efficient service. The welcoming atmosphere created by the staff, from receptionists to dinner service staff, enhances the overall guest experience.
Regarding free WiFi, guests generally report a positive experience with fast, reliable internet access contributing to a seamless online experience. Some occasional slow connections are reported but are not a common issue.
Parking feedback is mixed with many appreciating the availability and security of parking spaces, but the cost and communication around parking fees often being a point of contention.
The hotel’s family-friendly nature is noted, but limited room space and lack of child-specific activities occasionally detract from the experience for those traveling with young children.
Most guests find the beds comfortable, offering a good night's sleep with choices of firm or soft pillows. A few instances of hard or uncomfortable sofa beds and occasional size issues are cited, but these do not overshadow the generally positive feedback on bedding comfort.
Overall, Holiday Inn Express Derby Pride Park stands out for its excellent location, high cleanliness standards, comfortable accommodations and exceptional staff service, making it a reliable option for various travelers.
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