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Summary of reviewsHotel Lübecker Hof stands out positively due to its excellent location, strategic for those exploring Lübeck and its surroundings. Nestled close to the highway and near essential amenities like restaurants, shops and a picturesque park, it provides a tranquil yet accessible base. Guests also benefit from its proximity to Lübeck's historic Old Town, accessible via convenient public transport, making it a serene choice for both short stays and extended visits.
The hotel's breakfast receives substantial commendation for its variety, abundance and delightful tastes, complemented by a well-organized breakfast room with pleasant garden views. The attentive and friendly staff notably enhances the breakfast experience, though some guests find the cost a bit steep compared to local options.
Dining is highlighted by an on-site Italian restaurant praised for its delicious cuisine and cozy atmosphere, alongside a pub offering a relaxing spot to unwind. While occasional issues like long waiting times and intermittent closures were noted, the overall dining experience is well-regarded.
Rooms at the hotel are spacious, comfortable and equipped with practical amenities, providing a baseline of comfort. However, there are notable concerns regarding maintenance with outdated furnishings and cleanliness issues recurring themes in reviews. Despite these drawbacks, many guests find the accommodations satisfactory for short stays, particularly appreciating the generous room sizes and excellent beds.
The hotel's cleanliness is a significant area for improvement with numerous reports of inadequate housekeeping and general neglect in both rooms and common areas. Conversely, the staff generally receive positive remarks for their friendliness and helpful service, adding a welcoming touch to the guest experience, despite occasional lapses in attentiveness.
Free WiFi at the Hotel Lübecker Hof is a sore point with many guests reporting unstable or non-existent connections, especially in rooms. This issue detracts from the experience, particularly for those needing reliable internet access.
Parking receives mixed feedback with guests appreciating nearby free parking but finding the hotel’s underground garage expensive and difficult to navigate. Despite these challenges, the hotel makes efforts to accommodate guests' parking needs.
Family-friendly aspects are praised with spacious rooms and a central location conducive to family activities and gatherings. Additional facilities like a small playground and a peaceful lobby area further enhance its suitability for families.
The beds garner mixed reviews with many finding them comfortable but others pointing out issues with stability due to wheeled frames and occasional maintenance lapses in bed linen cleanliness. Nonetheless, the beds generally provide a satisfactory sleeping experience.
For business travelers, the hotel offers convenient amenities such as meeting rooms and quick check-in processes, supported by good connections to the city center, making it a practical choice for work-related stays.
Overall, Hotel Lübecker Hof presents a mixed bag, excelling in location, breakfast and customer service, but facing challenges in cleanliness, maintenance and WiFi reliability. These strengths and weaknesses combined shape a varied but generally positive guest experience.
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