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Summary of reviewsAktiv Hotel Eden is nestled amidst lush vineyards and surrounded by majestic mountains, offering a tranquil and picturesque setting. This serene environment is perfect for sports enthusiasts and nature lovers with easy access to hiking, cycling and climbing activities. The stunning landscape, including breathtaking views from balconies, makes it an ideal retreat for those seeking relaxation away from the hustle and bustle, yet still close to key attractions like Lake Garda.
The hotel's breakfast consistently receives high praise for its excellence, variety and quality. Guests appreciate the abundant and varied buffet featuring pastries, cereals, eggs, sausages and fresh products. Consideration for dietary needs, such as gluten-free options and soy milk, is also noteworthy. While some mention a lack of fresh fruit and occasional issues with coffee quality, the breakfast offerings generally provide a pleasant start to the day.
Dinner experiences at the hotel's restaurant are largely positive with guests enjoying the tasty and well-prepared cuisine. The three-course meals and good house wines receive commendations, though portion sizes and pricing sometimes draw criticism. Set menus, while generally appreciated, can feel limited and occasional issues with food temperature and preparation are noted.
Rooms at Aktiv Hotel Eden are simple, clean and comfortable, albeit small and somewhat outdated. Despite lacking modern amenities such as air conditioning and soundproofing, the nostalgic charm and affordability make them suitable for short stays. Some rooms have been partially renovated, offering a slightly more modern experience. While maintenance issues and a need for further renovation are apparent, the stunning views and serene surroundings compensate for these shortcomings.
Cleanliness is generally well-maintained, especially in individual rooms and bathrooms. However, common areas like corridors, stairs and outdoor facilities often require more upkeep. Despite the hotel's age, guests find it to be clean and tidy, though modernization would enhance the overall experience.
The staff at Aktiv Hotel Eden consistently receives high praise for their friendliness, helpfulness and professionalism. From the reception to breakfast service, the warm and welcoming demeanor of the team significantly enhances the overall guest experience.
The wifi experience is mixed with some areas of the hotel offering good and reliable connections, while others, particularly higher floors, suffer from weak or non-existent signals. Improvements are needed to ensure consistent coverage throughout the hotel.
The outdoor pool area garners appreciation for its scenic backdrop and tranquil environment, though maintenance and availability can be inconsistent. While some guests enjoy a refreshing and pleasant experience, others report issues with cleanliness and overall upkeep.
Tennis facilities require significant improvement with multiple reviews highlighting neglect and unplayable conditions. Despite occasional positive comments, the consensus is that the courts need serious attention.
Parking at the hotel is exceptional with ample, secure and convenient spaces available. Guests appreciate the spacious and partially shaded parking lot, which includes free parking directly in front of the hotel.
Aktiv Hotel Eden is well-suited for families, offering spacious and comfortable family rooms, a small pool for children and ample grassy areas for outdoor play. While some guests noted issues with family room bedding and additional charges for cribs, the overall sentiment is positive, highlighting the hotel's commitment to providing a clean and safe environment for families.
In summary, Aktiv Hotel Eden offers a charming and tranquil retreat amidst beautiful natural settings with exceptional breakfast, friendly staff and good facilities for family stays. While certain areas require modernization and improvement, the overall experience is enjoyable and welcoming.
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