Info
Summary of reviewsSteigenberger Hotel & Spa Bad Pyrmont is situated in a prime location in the heart of Bad Pyrmont, adjacent to the charming spa park. This central yet tranquil setting allows guests to enjoy picturesque views and easy access to local attractions, restaurants, shops and cafes, all within walking distance. The terrace, which offers direct access to the spa park, provides an idyllic spot for relaxation.
Guests have consistently praised the hotel's breakfast buffet for its extensive, varied and high-quality offerings, which include warm dishes, sparkling wine and DIY smoothies. Many have described the breakfast experience as exceptional, often highlighting the beautiful terrace overlooking the spa park as a delightful place to enjoy their meal. The friendly and attentive service during breakfast further enhances the overall experience.
Dinner at the hotel receives mixed reviews. The restaurant Palmengarten offers creative and high-quality dishes with the terrace providing a lovely dining ambiance. Despite this, some guests felt the high prices were not always justified by the food quality, indicating room for improvement in consistency and value for money.
The hotel's rooms are spacious, clean and offer beautiful views of the park. However, many guests noted that the décor and furnishings are outdated, leading to a less comfortable experience. Issues such as cold rooms, small TVs and outdated bathroom facilities were mentioned, suggesting a need for modernization.
Cleanliness is generally commendable throughout the hotel with well-maintained rooms and common areas. However, lapses in cleanliness were noted in specific areas like bathrooms, spas and the restaurant. Housekeeping often received praise, but some guests experienced delays and cleaning occurring only every two days.
The staff at Steigenberger Hotel & Spa Bad Pyrmont are frequently praised for their friendliness, attentiveness and professionalism, particularly noted in the breakfast and restaurant areas. While some issues with organization and efficiency were mentioned, the overall sentiment regarding the staff is positive.
The Wi-Fi service at the hotel is generally poor with many guests experiencing weak and slow connections, often unsatisfactory for those needing reliable internet access.
The spa facilities are well-liked for their beauty, relaxation potential and variety of treatments, including Ayurvedic options. The sauna and wellness areas are particularly praised. However, some outdated equipment and occasional maintenance issues were noted.
The gym facilities, while accessible and serviceable, show signs of aging and are better suited for light rehabilitation rather than intensive training.
The pool area, featuring a large and clean indoor pool, is generally appreciated, though some maintenance issues like out-of-order whirlpools were noted. The provision of towels occasionally required guest prompting.
Parking facilities receive mixed reviews with many guests finding the €16 per day fee to be too expensive. The underground garage is deemed outdated and cramped, especially challenging for larger vehicles.
In summary, Steigenberger Hotel & Spa Bad Pyrmont offers a generally positive experience with highlights in location, breakfast quality, staff friendliness and spa facilities. However, there are notable areas for improvement, particularly in room updates, Wi-Fi reliability, dinner value and parking facilities.
Show moreRead review summaries for all categories
Categories
