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Summary of reviewsRed Roof Inn Akron is appreciated for its prime and convenient location, offering easy access to a variety of shopping malls, dining options, and major roads like Route 77. This advantageous setting makes it an attractive option for both leisure and business travelers, with numerous essentials within walking distance and public transport readily accessible.
Reviews about the rooms provide a mixed account. Many guests appreciate the ground-level rooms for their convenience, especially with parking available right at the front door. Comfort in beds and excellent water pressure in certain showers are also positive highlights. However, cleanliness and maintenance issues commonly overshadow these positives. Guests frequently report smoke smells, stained linens, clogged bathrooms, and other maintenance challenges, pointing to a need for improved upkeep.
Cleanliness features prominently in reviews, with significant concerns regarding the state of rooms, where cigarette smells, mold, and stained sheets are noted. Instances of poorly maintained fixtures and inconsistencies in housekeeping service contribute to the negative feedback. While some found their rooms clean with convenient parking, the overarching sentiment calls for better room upkeep and service consistency.
Staff interactions vary greatly; many guests commend the front desk team, particularly individuals like Amanda and the manager, for their friendly and helpful demeanor. Maintenance staff also received praise for their service quality. Nevertheless, there are complaints about rude and unhelpful staff, especially during night shifts, which affects the guest experience.
The beds at Red Roof Inn Akron garner mixed reviews. Many guests report comfort and satisfaction, with a focus on beautifully made beds that contribute to a cozy experience. Conversely, some guests observed spots, stains, and cigarette burn holes in the sheets, along with dissatisfaction regarding pillow quality. Prospective guests may expect some comfort, yet inconsistencies in bedding quality remain an area for improvement.
Overall, while the strategic location and select amenities of Red Roof Inn Akron are favored, addressing cleanliness, maintenance, and some staffing issues could significantly enhance guest satisfaction.
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