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Summary of reviewsArkadia Hotel & Hostel in Helsinki offers a strategic and convenient location, particularly appealing for travelers needing proximity to Helsinki Airport with a drive of around 9 to 15 minutes. Public transportation is accessible with several bus stops nearby, providing frequent services to central Helsinki. Despite being on the outskirts of the city, the area is peaceful, offering a quiet retreat with green surroundings and basic amenities like supermarkets. The location near major roads makes it a practical stopover for road travelers.
Breakfast at Arkadia Hotel & Hostel receives mixed reviews. Some guests praised the hearty and varied breakfast options, while others were disappointed by the inconsistent availability and quality. The lack of clear communication about whether breakfast is included or available also caused frustration for some visitors.
Guest feedback about the rooms is varied. While many guests appreciate the decent room sizes, comfortable bedding and cleanliness, other reviews mention issues such as a lack of air conditioning, inconsistencies between advertised photos and actual rooms, poor noise insulation and shared facilities in need of better upkeep. Despite these drawbacks, the hotel's affordability and practical amenities like free parking are positive aspects.
Cleanliness is another area with mixed feedback. Many guests found their rooms clean and well-maintained with satisfactory housekeeping in shared spaces. However, numerous reviews highlight cleanliness issues in common areas, citing dirty kitchens, bathrooms and signs of neglect that detract from the overall experience.
The staff at Arkadia Hotel & Hostel receives a mix of praise and criticism. Positive reviews highlight the friendliness, helpfulness and multilingual capabilities of some staff members. However, complaints about unprofessionalism, poor communication and check-in difficulties also appear frequently.
WiFi connectivity at the hotel is another point of mixed reviews. Positive comments come from those who found the WiFi in the administrative building to work well, while others experienced weak or non-existent connections in certain areas, leading to frustration.
For those traveling by car, Arkadia Hotel & Hostel provides abundant and free parking, which guests find convenient and safe. The ample parking space and proximity to the hotel's entrance are primary advantages, although minor organizational issues occasionally arise.
Regarding beds, guests report a generally comfortable experience with clean linens and adequate mattresses, despite some inconsistencies in mattress quality and a few issues with creaky or aged bunk beds.
Business travelers appreciate the cost-effective and convenient location, suitable for short stays with essential services available. However, accessible facilities received mixed reviews with positives around public transport connections and negatives about ongoing renovations impacting accessibility.
The hotel is also a practical choice for pet owners. Pets are accommodated well with additional but reasonable fees, easy access to the outside and suitable walking areas. Despite some maintenance concerns in pet-friendly rooms, most guests found the overall experience positive.
In summary, Arkadia Hotel & Hostel offers an affordable stay with strong points in location, public transportation access and pet-friendliness, though improvements are needed in certain areas such as cleanliness, consistency in service and staff professionalism.
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