InfoSummary of reviewsThe Blyan Family Hotel, set in a picturesque location, consistently impresses guests with its blend of convenience and charm. Nestled amid beautiful natural surroundings, the hotel offers sweeping views that enhance its appeal for family getaways. Despite its smaller size, the location ensures comfort and accessibility, making it an excellent choice for visitors.
A standout feature of the Blyan Family Hotel is its highly praised breakfast, known for homemade qualities including delightful jams, mekici and especially the incredible homemade pancakes. The variety, including unique offerings like fried fillets with eggs, contributes to a nourishing and satisfying start to the day, though the absence of coffee has been noted by some guests.
Dinner at the hotel also receives high marks with guests repeatedly describing the food as delicious and flavorful. The à la carte options and hearty, nourishing meals make for an exceptional dining experience. The quality and taste of both breakfast and dinner are frequently commended, underscoring the hotel's strong culinary offerings.
Guests appreciate the clean, spacious and warm rooms that contribute to a cozy and inviting atmosphere. The comfortable beds, quality sheets and discreet daily cleaning ensure a good night's sleep and a tidy environment. Despite some mentions of the lack of air conditioning in top-floor rooms, visitors value the cleanliness and well-maintained condition of the accommodation.
Cleanliness throughout the hotel consistently earns high praise from guests. The immaculate condition of rooms and common areas, coupled with the cozy atmosphere, enhances the overall welcoming feel. This high standard of hygiene contributes significantly to guests' comfort and peace during their stay.
The staff at Blyan Family Hotel are consistently commended for their exceptional service and warm hospitality. Politeness, friendliness and attentiveness to every detail are hallmarks of the staff, making guests feel welcomed and attended to throughout their stay. The hosts' dedication and responsiveness further enhance the overall positive experience.
The hotel's pool is another well-received feature with warm and inviting mineral water, cleanliness and heating all contributing to a pleasant swimming experience. Guests appreciate the cozy pool environment and the availability of robes.
The Blyan Family Hotel's combination of beautiful location, excellent dining, cozy and clean rooms, warm hospitality and inviting pool encourages many guests to return, making it a delightful choice for a family retreat. Show more
InfoSummary of reviewsThe Balkan Hotel, nestled in an idyllic mountainous location, is celebrated for its stunning views, fresh air and tranquil surroundings, making it an excellent retreat for nature lovers and those seeking peace. Its close proximity to nature trails and a nearby river contributes to the serene ambiance, further enhanced by its well-appointed pools and spa center. The hotel is commended for its convenient access to day trips and the beautiful natural scenery, positioning it as an ideal spot for a restful, scenic getaway.
Meals at the Balkan Hotel receive high commendations with breakfast being particularly noted for its diverse, hearty and high-quality offerings, featuring fresh local produce, fruits, honey and pastries. Similarly, the restaurant's lunch and dinner options are praised for their deliciousness, fast service and the friendly, welcoming demeanor of the staff. The dining experience is highlighted as a charming aspect of the hotel, elevating guests' overall satisfaction.
The cleanliness of the hotel garners generally positive feedback with many guests noting clean, cozy and warm rooms. However, some inconsistencies are pointed out, such as occasional lapses in room hygiene and specific complaints about the cleanliness of the pool area. Despite these issues, the hotel maintains a good standard of tidiness overall.
The hotel's spa center stands out as a superb and well-maintained facility, offering a wide array of amenities including thermal baths, hot mineral water pools, steam baths, a Turkish bath and a hammam and salt room. Guests appreciate the impeccable hygiene and attentive staff in the spa area, making it a highly rated aspect of their stay.
The pool facilities are generally well-regarded with guests enjoying the various pools and jacuzzis available around the clock. The outdoor pool, in particular, receives positive remarks for its warmth and size. While there are some concerns about the cleanliness and maintenance of the pools, the overall experience is considered a highlight by many visitors.
The staff at the Balkan Hotel receive mixed reviews with many guests praising their friendliness, kindness and high level of service. However, some guests report instances of impoliteness or unresponsiveness, indicating room for improvement in customer service.
The rooms, while clean and cozy, are often criticized for being small and cramped with low ceilings and a lack of terraces. Issues such as the absence of air conditioning and noise also detract from the overall experience. Nevertheless, the comfortable beds are a notable positive, providing a good night's rest for many guests, though pillow preferences vary.
In summary, the Balkan Hotel offers a compelling combination of beautiful natural surroundings, excellent dining, top-notch spa facilities and friendly service, making it a favored destination for those seeking a peaceful retreat. Some areas, particularly room size and consistency in cleanliness and staff service, could benefit from improvements to enhance the overall guest experience. Show more
InfoSummary of reviewsDiva Hotel & Thermal Pool is lauded for its charming and tranquil location amidst a serene pine forest, surrounded by well-maintained gardens and stunning mountainous landscapes. Guests appreciate the quiet and picturesque setting with fresh air and beautiful nature providing an ideal retreat from city life. The proximity to the resort center offers convenient access to nearby attractions, making the hotel an attractive choice for those seeking both adventure and relaxation.
The dining experience at the hotel has garnered favorable reviews, particularly the breakfast and dinner offerings. Guests commend the variety, quality and taste of the meals with breakfast being described as delicious and abundant. The dinner, served warm and well-prepared, also receives positive remarks, although some guests mention the need for more variety to avoid monotony during longer stays. The aromatic coffee, plentiful buffets and commendable chef further enhance the dining experience.
The rooms at Diva Hotel & Thermal Pool present a mix of positive and negative aspects. While guests appreciate the spaciousness and cleanliness, as well as the cozy warmth and beautiful mountain views, the accommodations are in dire need of renovation. Outdated and worn-out furnishings, insufficient heating and lack of basic amenities are common issues reported by guests, alongside occasional severe problems like unpleasant smells and insect infestations.
Cleanliness at the hotel is generally good with warm, cozy and clean rooms being the norm. Regular towel changes help maintain a fresh feel, though dated decor and occasional neglect, such as uncleaned terraces and worn-out carpets, detract from the overall experience. The hotel would benefit from more consistent and comprehensive cleaning routines to address issues like ants and lime-scale covered shower cabins.
The hotel staff are highly praised for their politeness, friendliness and helpfulness. Receptionists, in particular, are noted for their attentiveness, contributing to the hotel's welcoming atmosphere. Although there are isolated comments about slow service and performance issues in the restaurant, the overall sentiment is one of satisfaction with the staff’s attitude and hospitality.
The pool facilities, especially the warm outdoor pool, are a standout feature. Guests enjoy the large and comfortable swimming pool, enriched with mineral-infused water that provides a soothing experience. The picturesque mountain views and the pool's warmth make it a favorite among many visitors. However, inconsistent maintenance and occasional cleanliness issues, along with noise from late-night events, can detract from the poolside experience.
The hotel is family-friendly, offering a homely atmosphere with spacious rooms and various amenities like a children’s pool, billiards and foosball. While some guests raise concerns about the children's pool's cleanliness and safety, many families find it enjoyable. The positive experiences and family-oriented environment contribute to guests recommending the hotel to their family and friends.
In summary, Diva Hotel & Thermal Pool offers a charming retreat with beautiful surroundings, great dining options and friendly staff. However, it requires significant improvements in room maintenance, cleanliness and facility upkeep to fully meet guests' expectations and enhance their overall experience. Show more
InfoSummary of reviewsGalaxy Hotel offers a picturesque retreat set amidst stunning natural surroundings, making it an ideal choice for those seeking tranquility and breathtaking scenery. Nestled by a serene river and a forest and positioned at the foot of a mountain, the hotel provides an atmosphere of peace and fresh air, consistently impressing guests with its quiet and beautiful location.
The breakfast at Galaxy Hotel has generally positive feedback with guests describing it as delicious, plentiful and diverse. The breakfast staff are frequently noted for their friendliness and politeness. Despite some minor logistical issues and suggestions for richer options, the overall sentiment towards the breakfast experience remains satisfactory.
The rooms at Galaxy Hotel garner mixed reviews. Many guests appreciate the spaciousness and comfort, especially the large beds and new furniture. Direct access to the courtyard and pools from some rooms is a notable perk. The hotel staff's niceness and helpfulness further enhance the experience. However, issues with cleanliness and temperature control have been mentioned, suggesting areas for improvement.
Cleanliness is another area with mixed feedback. While many guests commend the cleanliness of the hotel, rooms and pools, there are concerns about consistent hygiene standards, particularly in the bathrooms. Despite these issues, the general sentiment is that the hotel maintains a reasonable level of cleanliness.
Guests often praise the staff at Galaxy Hotel for being polite, kind and very friendly. Their responsiveness and helpfulness contribute significantly to a positive guest experience. Although there are occasional mentions of uninformative or unresponsive staff members, particularly at reception, the overall impression of the hotel's staff remains favorable.
The hotel's pool is a highlight for many guests, appreciated for its warm, mineral-rich water, particularly during colder months. It is described as clean and well-maintained, although there are rare mentions of lapses in cleanliness and a non-functioning Jacuzzi. The warm and heated water ensures a relaxing and enjoyable experience for most guests.
In summary, Galaxy Hotel offers an appealing combination of natural beauty, comfortable accommodations and friendly service. While there are areas that could benefit from improvements, especially in room cleanliness and breakfast logistics, the overall experience at Galaxy Hotel is largely positive, making it a commendable destination for a peaceful getaway. Show more
