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Summary of reviewsNovotel Roissy Saint Witz enjoys a highly strategic location, appealing to travelers with its proximity to major highways, Charles de Gaulle Airport and attractions like Parc Astérix and Chantilly Castle. Its ease of access and tranquil environment make it a favored stop for both short and extended stays.
The hotel's breakfast receives commendation for its extensive and varied buffet, which is described as both delicious and hearty, particularly for families as children eat for free. While the breakfast service is generally appreciated, there are occasional concerns about price and consistency in product availability.
Dinner at the hotel's restaurant presents mixed experiences. Guests often praise the quality and taste of the food, especially certain dishes like ribeye steak and BBQ items and enjoy the pleasant outdoor seating. However, slow service and high prices are noted drawbacks that sometimes mar the dining experience.
The rooms are lauded for their spaciousness, modern decor and accommodating nature for families. Guests enjoy the comfortable and well-maintained environments, though there are reports of outdated elements and cleanliness issues in some cases. Soundproofing and friendly staff contribute positively to the overall comfort.
Cleanliness feedback is varied; many guests find their rooms clean and comfortable, while others report problems ranging from dusty carpets to dirty bathrooms. Common areas generally maintain a clean appearance, though certain details sometimes fall short.
The staff at Novotel Roissy Saint Witz consistently earn high praise for their friendliness, helpfulness and professionalism. Their warm demeanor and attentiveness significantly enhance guest experiences.
WiFi receives mixed reviews with positive remarks on availability and easy access. However, connectivity issues and slow speeds are frequent complaints, indicating a need for updating the infrastructure.
The hotel's pool is a hit with families, particularly appreciated for being heated and situated in a pleasant garden setting. Some guests note its small size and occasional cleanliness issues.
Parking is widely praised for being convenient, secure and free with ample spaces and charging stations for electric vehicles. Minor complications arise from overflow usage by a nearby dealership.
As a family-friendly hotel, Novotel Roissy Saint Witz excels with its spacious rooms, various children’s play areas and organized activities. The location is ideal for family outings to nearby attractions, further enhanced by the attentive, friendly staff.
Mixed feedback on bedding highlights both comfortable experiences and issues with softness and outdated materials. While many guests enjoy a good night's sleep, others suggest improvements in mattress and pillow quality.
Overall, while Novotel Roissy Saint Witz excels in multiple areas, particularly in location, family amenities and staff service, there are suggestions for improvement in dining services, room updates and WiFi connectivity.
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