InfoSummary of reviewsEraclea Palace Hotel 4 stelle S, strategically situated near a serene beach, offers guests a convenient base for both relaxation and exploration. The hotel is nestled in a safe, quiet location with amenities including a beautiful private beach and a rooftop pool that boasts stunning panoramic views. Guests appreciate the proximity to the city center and local amenities like restaurants and a family-run supermarket.
Breakfast at the hotel is frequently highlighted for its abundance and variety with an impressive buffet including fresh coffee and cappuccinos made on-site. Despite occasional remarks about monotony, the overall feedback is positive, making breakfast a highlight of the guest experience.
Dinner offerings receive mixed reviews, being praised by some for their variety and upscale quality, while others point out issues with portion sizes and service speed. The friendly waiting staff and options like the popular poolside pizza help balance the feedback, though there's consensus that improvements are needed.
The rooms are mostly commended for their cleanliness and modern bathrooms with daily housekeeping ensuring a fresh environment. Although room sizes vary with some guests finding them cramped, the suites and family rooms are spacious and comfortable.
Cleanliness throughout the hotel is highly praised with diligent staff maintaining a hygienic environment. This dedication extends to the maids, who are consistently complimented for their thoroughness.
The hotel staff's friendliness and helpfulness greatly enhance the overall guest experience. The reception team is particularly noted for their professionalism and welcoming nature, although a few isolated comments suggest occasional lapses in service motivation.
The rooftop pool area with a family-friendly design and warm water, is a major draw for guests, offering a pleasant alternative to the beach. The panoramic sea views and the adjacent bar contribute to a relaxing atmosphere, although some maintenance issues have been noted.
Parking, however, remains a significant downside with the underground garage described as cramped and challenging to navigate, especially for larger vehicles. The extra fee and limited capacity add to the inconvenience, contrasting sharply with the overall quality of the hotel.
Eraclea Palace Hotel is an excellent choice for families, providing spacious accommodations and amenities that cater specifically to children. Many families return due to their positive experiences, finding it an ideal spot for a relaxed vacation.
Bed comfort at the hotel is generally positive with most guests finding them comfortable, although some mention the mattresses are quite firm. A few comments about bedding quality suggest room for improvement.
Despite these positive aspects, many guests feel the hotel falls short of its 4-star rating, citing issues like the dated facility and inconsistent quality of amenities. There is a clear consensus that while the hotel has significant potential, it requires improvements to better reflect a true 4-star experience. Show more
