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Summary of reviewsAbbázia Club Hotel Kék is highly praised for its strategic location in the quaint town of Keszthely, offering proximity to Lake Balaton, the historic center, and convenient transport links. Nestled in a serene neighborhood, surrounded by a well-kept garden, guests find the location ideal for relaxation after a day of exploration.
Guests generally enjoy the breakfast, commending its taste, variety, and portion sizes, although there are occasional shortages. The breakfast buffet serves a satisfying blend of continental and Hungarian options, though room for improvement in item variety and quality is noted.
The spacious rooms are well-equipped with kitchenettes, providing a comfortable and clean environment. While the furnishings may be dated, they contribute to a cozy atmosphere, enhanced by amenities such as balconies and daily cleaning services. While the lack of air conditioning and limited soap supplies are noted, the presence of newly refurbished facilities like saunas adds value.
Cleanliness is a strong point at the hotel, with rooms and common areas consistently tidy and well-maintained. However, some rooms, particularly bathrooms, could benefit from renovation. Overall, guests are pleased with the hotel's cleanliness standards.
The staff receive extensive commendation for their friendliness, helpfulness, and attentiveness, with reception staff particularly noted for their welcoming demeanor and English proficiency. The hotel is also pet-friendly, which guests appreciate.
While WiFi connectivity has mixed reviews, with some challenges in room signal strength, it functions well in the reception area. The spa facilities are praised for their clean and pleasant environment, with complimentary sauna access enhancing the guest experience.
The pool, though small, offers a refreshing retreat and is part of a charming garden setting, despite occasional concerns about water temperature and cleanliness. Beds are generally comfortable and contribute to a restful sleep, although alternative sleeping arrangements like sofa beds receive mixed feedback.
Overall, Abbázia Club Hotel Kék presents a delightful stay experience with commendable service, a convenient location, and relaxing amenities.
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