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Summary of reviewsHotel Neu-Schönstatt enjoys widespread acclaim for its stunning location, presenting breathtaking views of Lake Walen and the surrounding majestic mountains. Perched in the serene district of Quarten, the hotel offers an ideal backdrop for relaxation and meditation, enhanced by a nearby chapel and scenic pathways. Its proximity to chairlifts, ski slopes, restaurants and trekking routes makes it a perfect base for both summer and winter outdoor activities, appealing to nature lovers and adventure enthusiasts alike.
Guests are particularly wowed by the views from their rooms, often equipped with private balconies and a rooftop terrace, further enhancing the tranquil environment. The comfortable and spacious rooms, featuring modern furnishings and ample natural light, receive high praise. Cleanliness is a standout attribute with both rooms and common areas maintained to high standards, giving the hotel a feel of a newly built establishment despite its history. The self check-in and check-out processes add a layer of convenience for guests.
Breakfast at Hotel Neu-Schönstatt is equally lauded, offering a rich and delicious buffet with a wide variety of hot and cold options. The freshness of ingredients, including an impressive selection of cheeses, charcuterie and eggs, contributes to a delightful dining experience. Guests appreciate the option to enjoy breakfast on a lovely terrace with picturesque views, though a few suggest more variety and longer hours.
Dinner service, while praised for the quality of its food, does receive mixed reviews due to its limited operational hours and occasional menu restrictions. The restaurant’s ambiance has received varied feedback with some finding it uninviting. Despite these challenges, the food quality often compensates for the limitations.
The staff at Hotel Neu-Schönstatt are frequently commended for their friendliness and helpfulness, contributing significantly to the positive guest experience. The presence of nuns, described as kind and sociable, adds a unique touch to the warm and welcoming atmosphere. Though there are occasional mentions of less favorable interactions, the overall service is attentive and accommodating.
Families will find the hotel amenable with spacious family rooms, well-equipped play areas for children and thoughtful touches at breakfast to accommodate young guests. The hotel’s setting fosters a safe environment, making it a suitable choice for family vacations.
For those interested in skiing, the hotel's proximity to the Flumserberg ski area and convenient access to ski lifts and buses make it an ideal choice. Additionally, it offers great biking facilities and serves as a starting point for various outdoor activities, making it suitable for year-round adventures.
While the complimentary wifi service is reported to have some performance issues, including slow speeds and weak range, the overall functionality meets basic connectivity needs. The hotel also offers ample parking, including an EV charging station, although it may be a short walk from the entrance.
Overall, Hotel Neu-Schönstatt combines modern comfort, stunning natural beauty and excellent service, making it highly recommended for travelers seeking peace, relaxation and outdoor adventures in the Swiss Lake District.
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