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Summary of reviewsThe Ust-Kamenogorsk Hotel receives mostly positive feedback, especially for its central and convenient location. Guests appreciate its proximity to the city center, making it easy to access various attractions and amenities. The quiet area, complemented by convenient parking, adds to the hotel's appeal, delivering a peaceful yet accessible experience for visitors.
Breakfast at the hotel receives mixed but generally favorable reviews. Guests enjoy the tastiness and filling nature of the offerings, particularly the porridge and omelettes. The breakfast is praised for its simplicity, nostalgic charm and inclusion in the room rate, though some guests find the variety limited.
The rooms are well-regarded for their cleanliness and coziness with regular cleaning ensuring fresh bed linen and maintained amenities. The warmth of the rooms is appreciated during colder months, though some guests note temperature inconsistencies. Despite the outdated furniture and decor, the rooms offer a good price-quality ratio, appealing to budget-conscious travelers. Some minor issues such as stained chairs and unclear odors were mentioned, but overall, the rooms are a comfortable choice for visitors.
Cleanliness is a standout trait of the Ust-Kamenogorsk Hotel with guests noting the meticulous daily cleaning that keeps everything tidy and well-maintained. Despite a few mentions of cobwebs and air conditioner cleanliness, the overall atmosphere is clean and cozy.
The hotel's staff is frequently praised for their helpful, kind and friendly demeanor, particularly the receptionists and maids. Their customer-oriented approach and pleasant interactions leave a positive impression on guests, despite occasional mentions of rudeness from a few staff members.
While Wi-Fi connectivity is limited to the lobby area and often weak and unstable, the cleanliness and comfort of the beds compensate, offering fresh linens and comfortable bedding that enhance the stay.
Overall, the Ust-Kamenogorsk Hotel offers a valuable and pleasant experience for visitors, particularly those prioritizing location, cleanliness and friendly service.
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