InfoSummary of reviewsHotel Jardim is highly regarded for its superb location at the entrance of Elvas. Its proximity to the town, easy highway access for those traveling to Spain and available parking make it an ideal choice for travelers. Guests enjoy the tranquil setting, away from the bustle of urban life, while still being within walking distance to amenities like the CONTINENTE supermarket. The hotel offers a serene ambiance complemented by a beautiful building, sizable pool and garden space, enhancing the overall comfort of the stay.
The breakfast experience at Hotel Jardim garners mixed reviews. High-quality regional products and a good selection of items like fruit, croissants, cheese and ham are appreciated by many. However, there are criticisms regarding the variety and freshness with some finding the offerings limited and sometimes stale.
Dinner at the on-site restaurant generally receives positive feedback. Guests commend the quality of food, the great atmosphere and the professionalism and politeness of the dining staff. Although the restaurant can be expensive and has some inconsistencies with promised discounts and service, it stands out as a highlight for many visitors.
Room experiences at Hotel Jardim vary. While some guests enjoy spacious rooms with renovated bathrooms and adequate showers, issues such as outdated décor, uncomfortable beds and cleanliness-related problems are frequently mentioned. Noise from the restaurant and external sources can also be a disturbance for some.
Cleanliness remains a contentious topic with mixed feedback. While some praise the clean rooms and private environment, others highlight poor hygiene, dirty carpets, worn-out mattresses and issues with mold in showers and common areas. Regular upkeep and better cleaning practices are suggested to meet guest expectations.
The staff at Hotel Jardim are notable for their friendliness and helpfulness, making guests feel genuinely welcome. Many commend their professionalism, especially during breakfast service. Despite occasional mentions of shortages in amenities and a lack of staff affecting service quality, the overall warmth and attentiveness of the staff leave a positive impression.
The pool receives both positive and negative feedback. While many guests find it clean, private and well-located, maintenance issues such as green or cloudy water and algae need addressing. The surrounding garden area also requires better upkeep to enhance the experience.
Hotel Jardim offers ample and convenient parking options, frequently appreciated by guests. The spacious and private parking area, along with free availability, adds to the overall convenience for those traveling by car.
The hotel is recognized for its family-friendly environment with spacious rooms and a pool area providing entertainment for children. The quiet and cozy atmosphere makes it a welcoming place for families.
The beds receive mixed reviews with some guests finding them comfortable and well-maintained, while others report small bed sizes, worn-out springs, old mattresses and hygiene issues with pillows. Improvements in bed quality could significantly enhance guest comfort.
Overall, while Hotel Jardim offers a convenient and serene location and receives positive feedback on several fronts, it falls short of the 4-star rating expectations. Cleanliness, room updates and consistent service quality are areas identified for improvement. Show more
InfoSummary of reviewsHotel Rural Monte da Provença is celebrated as an idyllic countryside haven set among the picturesque landscapes of east Alentejo, a few kilometers from Elvas. The hotel offers a harmonious blend of rustic elegance and modern comfort, with spacious rooms, a large, beautifully maintained pool, and stunning gardens that provide an atmosphere of tranquility and relaxation. Its strategic location allows easy exploration of nearby historical sites while providing a peaceful retreat.
The culinary experiences at the hotel are noteworthy, with breakfast often praised for its use of local, homemade products. Guests enjoy an excellent, hearty selection, frequently complimenting the friendly staff who enhance the morning dining experience. Dinner offers a taste of traditional Alentejo cuisine in a refined setting, with exquisite meals prepared by the skilled chef Bia, making dining a highlight of the guest experience.
Rooms are extensively admired for their cleanliness, spaciousness, and comfort, ensuring a restful stay. The property's dedication to impeccable maintenance is evident in both the interiors and exteriors, with guests appreciating the inviting and serene environment. The beds are generally comfortable, contributing to a good night's sleep for most visitors.
The staff at Hotel Rural Monte da Provença are commended for their warmth and attentiveness, creating a welcoming atmosphere that makes guests feel at home. The team is supportive and responsive, with individual staff members like Maria and Paula often receiving special praise.
The outdoor pool is a standout feature, seamlessly integrating with the lush garden surroundings. Guests enjoy the large, clean pool and the serene setting it provides. The hotel is also family-friendly, offering activities like pony rides and a welcoming environment for family trips.
Overall, the positive reviews of Hotel Rural Monte da Provença underscore its reputation as a beautifully presented rural retreat, with exceptional service, top-notch dining, and a tranquil atmosphere that delights guests seeking both relaxation and cultural exploration. Show more
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Family Friendly Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
InfoSummary of reviewsHotel Brasa offers a favorable and accessible location for travelers, particularly those passing through Elvas or visiting nearby fortresses and the Spanish border. Guests appreciate its peaceful and spacious surroundings, serene countryside views and ample parking. Although it's a bit far from the city center, requiring either a car or taxi for city amenities, the tranquility and strategic location make it ideal for a restful stay.
The breakfast at Hotel Brasa is generally well-regarded with guests praising its affordability and sufficient variety. The delicious coffee and beautiful croissants are commonly highlighted and the breakfast room’s spaciousness and attentive staff add to the positive experience. However, there is room for improvement, especially in offering a broader selection to cater to diverse tastes.
Dinner services or the lack thereof, are a notable drawback, as the hotel’s restaurant is closed. This necessitates traveling around 4 km for dinner, which can be inconvenient for some guests. The absence of an evening cafeteria or bar exacerbates this issue, leaving guests without on-site dining options after breakfast.
When it comes to rooms, Hotel Brasa excels in spaciousness and cleanliness. Many guests enjoy the large, clean rooms with countryside views, comfortable mattresses and functional amenities. However, the rooms are somewhat outdated with occasional issues like faulty air conditioning and decor that could use modernization.
Cleanliness is frequently commended with regular and thorough cleanings ensuring a spotless and comfortable environment. Positive remarks on hygiene and the staff’s attention to cleanliness are common, though a few inconsistencies, such as dusty areas and musty smells, are occasionally reported.
The staff at Hotel Brasa receive high praise for their friendliness and helpfulness, creating a welcoming atmosphere. Receptionists, in particular, are noted for their accommodating nature, enhancing the overall guest experience.
However, Wi-Fi availability is problematic with many guests experiencing weak signals or no coverage in their rooms. This is a significant area in need of improvement.
Bed comfort at Hotel Brasa is mixed. While many guests find the beds comfortable with high-quality bedding, some report issues with old, hard or squeaky mattresses. Nonetheless, the general sentiment favors a comfortable and restful stay for most visitors.
In summary, Hotel Brasa provides a peaceful and accessible retreat with commendable staff, spacious and clean rooms and generally comfortable beds. It excels in offering strategic convenience for travelers, though improvements in on-site dining options, Wi-Fi and room modernization would enhance the overall experience. Show more