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Summary of reviewsThe Luna Hotel Turismo in Abrantes has received a wealth of positive reviews across various categories, making it a favored destination for travelers. Its location is a significant highlight, praised for being strategically perched on a hill with breathtaking panoramic views of the city and the Tagus River. The hotel's central yet tranquil setting offers easy access to the city center, historic landmarks and good restaurants, ensuring both convenience and a peaceful atmosphere for guests.
The breakfast service at the hotel is highly acclaimed with guests appreciating the diverse, high-quality offerings and the pleasant, spacious dining area that includes beautiful views. The breakfast buffet is described as sumptuous, well-presented and inclusive of fresh and healthy options, contributing greatly to the overall enjoyment of the stay. Similarly, while the dinner service receives mixed feedback, numerous guests commend the exceptional quality, taste and service, noting specific dishes like the octopus as outstanding.
Guests have consistently praised the rooms for their spaciousness, comfort and cleanliness, appreciating the beautiful décor and panoramic views from the balconies. Comfortable beds further enhance the stay, providing a good night's sleep. Although soundproofing issues and minor amenities shortfalls were mentioned, the general sentiment remains highly positive. The hotel's cleanliness standards are impeccable with spotless rooms and well-maintained common areas frequently highlighted.
The staff at Luna Hotel Turismo are celebrated for their friendliness, helpfulness and professionalism, significantly contributing to a welcoming and warm atmosphere. Guests frequently commend the attentive and accommodating nature of both the reception and dining staff, underscoring a dedication to excellent customer service.
The WiFi service, while generally satisfactory with good coverage throughout the hotel, has room for improvement based on a few reports of instability in the rooms. The spa and gym facilities receive mixed reviews; while well-equipped and enjoyable when fully functional, some maintenance issues and accessibility challenges are noted. However, the pool area stands out as a major attraction, described as large, beautiful and well-maintained, providing a relaxing environment for both adults and children with a separate shallow pool for the latter.
Families find Luna Hotel Turismo particularly welcoming with amenities and facilities designed to cater to their needs, including spacious family rooms and child-friendly features. The overall family-friendly atmosphere and infrastructure enhance the appeal for those traveling with children.
In summary, Luna Hotel Turismo in Abrantes is highly regarded for its excellent location, outstanding breakfast, comfortable rooms, impeccable cleanliness and friendly staff, creating a delightful guest experience. While minor improvements could be made in areas like WiFi stability and spa maintenance, the hotel's strengths in hospitality and comfort make it a top choice for travelers seeking a relaxing and enjoyable stay.
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