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Summary of reviewsBraemar Lodge and Spa is widely praised for its exceptional location, providing guests with a serene, picturesque setting that is perfect for a relaxing escape. The lodge offers stunning views and a peaceful ambiance, making it an ideal retreat just outside the main town of Hanmer Springs. Guests appreciate the spacious, well-appointed rooms, often highlighting the fireplaces, spa facilities, and luxurious amenities that enhance the tranquil environment. The accommodations are noted for their cleanliness and comfort, particularly the impressively large beds that ensure a restful night's sleep.
The breakfast at the lodge is generally well-received, with many enjoying the variety and quality, though some mention desires for more options. Similarly, the dining experience offers both commendations and criticisms, with delicious menu options like steak and lamb, yet occasional concerns about portion sizes and service speed detract from some experiences. Guests emphasize the friendly and attentive staff as a key highlight, with certain individuals making significant positive impacts on their stay.
The lodge's spa services stand out as a memorable aspect, featuring both indoor and outdoor options that offer relaxation with breathtaking views. Although there are occasional issues with cleanliness in spa facilities, the overall ambiance and thoughtful design contribute to an indulgent experience.
WiFi service is a weaker point, with guests frequently encountering connectivity problems. Some critiques also suggest room for improvement in maintaining the 5-star quality experience, specifically highlighting aspects like thorough cleaning and responsive service. Despite these areas for enhancement, the property remains a luxurious and romantic destination, perfect for couples seeking a tranquil getaway in a beautifully appointed setting. Overall, Braemar Lodge and Spa delivers a mostly positive experience celebrated for its luxury, comfort, and stunning natural surroundings.
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