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Summary of reviewsHoliday Inn Express Portsmouth – North by IHG, receives widespread acclaim, particularly for its prime location. Conveniently situated near major motorways and the ferry terminal, it serves as an excellent base for various travelers, including ferry passengers, business travelers and tourists exploring Portsmouth and its surroundings. The hotel’s proximity to key transport hubs, local attractions and practical amenities such as shops and petrol stations further enhances its appeal.
The rooms at the hotel are another significant highlight, frequently praised for their spaciousness, modern furnishings and cleanliness. Guests appreciate the comfortable beds, effective air conditioning and well-maintained bathrooms, which contribute to a cozy and inviting atmosphere. The hotel’s accessibility makes it a practical option for all types of travelers, including those with disabilities.
Staff at Holiday Inn Express Portsmouth – North receive consistent commendations for their friendly and professional demeanor. Guests often mention the warm and welcoming nature of the team, particularly the reception staff, who play a crucial role in enhancing the overall guest experience through their attentive and efficient service.
The complimentary breakfast is seen as a valuable inclusion, offering a variety of options to accommodate different dietary requirements. Although there are some criticisms regarding the quality and range of the breakfast items, as well as occasional crowding during peak hours, the effort to maintain a well-stocked buffet is acknowledged positively.
Dinner reviews are more mixed with certain dishes like pizzas and fish & chips standing out positively. However, limitations in menu choices, higher price points and inconsistent food quality are noted areas needing improvement.
For families, the hotel stands out with its large family rooms, interconnecting options and pet-friendly policies, creating a welcoming environment suited to various needs. While there are minor issues, such as sofa beds and occasional noise, the overall family-friendly atmosphere and cleanliness make it a preferred choice for family stays.
WiFi service at the hotel is generally praised for its reliability and speed, despite occasional connectivity issues during peak times. This strong internet service is appreciated by both business and leisure travelers.
Lastly, the parking situation receives mixed feedback. While many guests find the parking ample and secure, the additional cost and the need to use an app for registration are points of contention.
Overall, Holiday Inn Express Portsmouth – North stands as a highly regarded hotel offering a range of conveniences, comfortable accommodations and exceptional service, making it a solid choice for various types of travelers.
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