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Summary of reviewsPreston Hotel, situated in a convenient location, is appreciated by guests for its proximity to the Westlands Entertainment Centre and various work-related destinations. The hotel’s tranquil residential setting provides easy accessibility and ample parking, making it a favored choice for both business travelers and leisure visitors. While some find the distance to pubs and restaurants a bit far, overall, the location tends to meet the needs of diverse guests efficiently.
The hotel excels in cleanliness with rooms consistently described as clean, tidy and well-maintained. The modern decor and spotless facilities, including bedding and bathrooms, contribute to a comfortable and secure stay. The cleanliness extends throughout the hotel, enhancing the attractiveness of the Preston Hotel.
Guests frequently commend the staff for their friendliness, helpfulness and professionalism. The team, including the reception staff, bar staff and breakfast staff, are noted for their warm welcomes and attentive service, contributing positively to guests' overall experience. Jennifer, the manager Meg and the owners receive specific accolades for their dedication to guest satisfaction.
The rooms at Preston Hotel are praised for being spacious, clean and comfortable. The family room is particularly favored for its quirky loft setup. Many rooms come well-equipped with amenities and charming touches like outdoor seating. Despite occasional comments on dated bathrooms and minor design issues, the rooms generally offer good value for money and a comfortable stay.
The breakfast servicereceives high praise for its excellent, prompt and filling full English breakfast, despite some criticism on lack of variety for those with dietary restrictions or preferences for alternative options. The quality and size of the breakfast generally surpass guests' expectations. The dinner service, however, receives mixed reviews with some guests appreciating the high-quality food while others note limited options and occasional closure of the bar. The hotel's efforts to recommend local dining spots are appreciated by those looking for alternatives.
The beds receive mixed reviews. Many guests find the beds comfortable and conducive to a good night's sleep, praising the pillows and duvets. However, some guests report issues such as creaky beds, mattresses that are too soft or general discomfort.
Overall, the Preston Hotel offers a pleasant stay with its commendable cleanliness, friendly staff, comfortable rooms and satisfying breakfast, making it a solid choice for various kinds of travelers. Some minor areas for improvement with dining options and bed comfort are noted, but the hotel’s value, location and welcoming atmosphere leave a lasting positive impression on many guests.
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