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Summary of reviewsLamb Hotel by Greene King Inns, situated in the heart of Ely, consistently receives accolades for its exceptional location, serving as an ideal base for exploring this charming town. Its proximity to Ely Cathedral, shopping streets, and historical sites makes it a favorite for visitors interested in delving into the area's rich history. The convenient access from the railway station and vicinity to a variety of dining options and local shops also enhance the vibrant atmosphere guests enjoy during their stay.
The breakfast and dining experiences at the Lamb Hotel are notable highlights. Guests frequently praise the extensive and high-quality breakfast selection, which includes gluten-free and healthier options, providing substantial and delicious meals each morning. The dinner offerings are equally commendable, with a diverse menu that includes delectable steaks and Sunday roasts, all served by attentive and friendly staff in pleasant surroundings.
Visitors highly appreciate the spacious, clean, and comfortable rooms, which are complemented by large plush beds and well-maintained linens. While there is mention of areas needing refurbishment, the overall charm and traditional decor create a welcoming English ambiance. The hotel's cleanliness is consistently praised, thanks to the diligent housekeeping staff who ensure a warm and inviting environment.
The staff at Lamb Hotel earn frequent commendations for their professionalism and friendliness, embodying a high standard of customer service that enhances the overall experience. Their welcoming nature and responsiveness to guest needs help create a memorable stay. Although the WiFi service received mixed reviews, with some guests finding it unreliable, the overall experience at Lamb Hotel remains positive.
The hotel’s charm extends to its dog-friendly accommodations, where furry companions are warmly welcomed, even in the dining areas. This aspect adds to the appeal for travelers with pets. While the historic building offers a quintessential three-star experience with proper cleanliness and service, the absence of a lift and limited parking are considerations for some visitors.
In summary, the Lamb Hotel by Greene King Inns offers a comfortable, centrally located, and charming stay with friendly service, delicious food, and a delightful atmosphere, making it a favored choice for visitors exploring Ely.
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