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Summary of reviewsDoubleTree by Hilton Girona receives overall positive reviews across various categories, reflecting a well-rounded and enjoyable experience for its guests.
The hotel's strategic location is commended for providing a balance between convenience and tranquility. Positioned about a 15-20 minute walk from the historic center and old town, it offers easy access to Girona's key attractions while maintaining a peaceful environment. The proximity to major roads and transportation hubs, along with secure and free parking options, adds to its appeal. The surrounding neighborhood is noted for its safety and access to amenities, making it an excellent base for both short and extended stays.
Breakfast at the hotel is generally well-received with guests appreciating the quality, variety and presentation of the buffet. The staff's friendliness and helpfulness further enhance the experience, although some guests suggest minor improvements regarding hot food options and pricing. The dinner experience is more mixed with positive feedback on the food quality and service, but noted critiques about menu variety and ambiance.
Guest rooms are praised for their spaciousness, cleanliness and modern decor. Comfortable beds and a range of amenities contribute to a satisfying stay, though some rooms show minor signs of wear. Complimentary upgrades to suites are a positive highlight noted by several guests. Cleanliness is a strong point overall with the hotel maintaining high standards throughout its facilities.
The staff consistently earn high marks for their exceptional service, friendliness and professionalism. Guests frequently commend the team for their helpfulness and attentiveness, creating a warm and welcoming atmosphere.
Free wifi service at the hotel receives mixed reviews. While many guests report reliable and fast internet, others experience connectivity issues and intermittent service. The rooftop pool, while offering spectacular views and a pleasant ambiance, is often described as small and occasionally overcrowded. Maintenance and accessibility concerns are also noted with some guests finding the pool unexpectedly closed.
Parking options are viewed favorably for their security and convenience, although the underground garage's narrow spaces pose challenges for some. Family travelers appreciate the hotel's family-friendly atmosphere and its proximity to parks and amenities.
In summary, DoubleTree by Hilton Girona is well-regarded for its strategic location, excellent service and overall comfort, making it a strong choice for both leisure and business travelers. Minor areas for improvement do not significantly detract from the generally positive guest experience.
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