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Summary of reviewsHotel Hacienda Vista Hermosa is set within a historically rich estate that offers a unique and memorable escape into Mexico's illustrious past. Visitors are captivated by its ancient architecture, expansive and well-preserved grounds, and meticulously maintained gardens. The hotel stands as a tranquil testament to history, blending old-world charm with modern comforts. While its somewhat remote location requires a private vehicle for easy access, the proximity to major attractions like Mexico City, Taxco, and Cuernavaca adds value to its location.
Guests frequently praise the hotel for its exceptional service, with friendly and attentive staff enhancing the overall experience. Specific staff members, such as Mr. Eugenio and Miss Erika, receive commendations for their dedication to guest satisfaction. The breakfast service is especially delightful, receiving high praise for its variety and flavor, and provides a wonderful start to the day. Dinner at the hotel is generally well-received, with flavorful and well-seasoned dishes, although some guests suggest a need for greater menu variety during extended stays.
The rooms, while spacious and historically charming, could benefit from certain updates such as air conditioning and improved ventilation. Despite occasional reports of a damp smell, the clean and pristine environment of the entire property earns consistent praise. The hotel also boasts a magnificent swimming pool, appreciated for its beauty and cleanliness, along with its suitability for guests of all ages. The family-friendly atmosphere is enhanced by engaging activities like a charming petting farm and horse rides, which are particularly appealing to children.
While the lack of robust Wi-Fi coverage across the extensive grounds may pose difficulties for guests needing reliable internet access, this minor setback is overshadowed by the property's historic allure and the serene experience it offers. The hotel provides an idyllic setting for an enjoyable family getaway or a retreat for history enthusiasts, offering guests a comfortable stay within a living museum. Though there are areas in need of minor improvement, such as bed comfort and Wi-Fi, Hotel Hacienda Vista Hermosa remains a distinctive choice for those seeking relaxation, history, and beauty in Mexico.
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