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Summary of reviewsHotel Ozana consistently impresses its guests across a variety of important factors, reflecting a positive overall experience for visitors. The hotel's location, though slightly distanced from the city center, is convenient for travelers seeking accessibility to shopping venues including big supermarkets and a nearby mall. Despite being on a busy arterial road, the area remains clean and quiet, ensuring a restful stay. The availability of free parking adds to the convenience for guests traveling by car.
Guests frequently commend the breakfast at Hotel Ozana, noting the varied and fresh offerings. The abundance and taste of the food receive positive mentions with particular enthusiasm for the coffee and the diverse selection available. Although there is some feedback on the lack of fruit and suggestions for further variety, the breakfast experience is generally well-regarded.
While the dinner service receives high praise for the quality of dishes and the skill of the chef, some logistical issues such as limited menu options and service inconsistencies were noted. Nonetheless, the overall dining experience remains appreciated for its culinary quality.
The spaciousness and cleanliness of the rooms are highlighted as strong points with guests appreciating the well-equipped and comfortable accommodations. Room cleanliness and the comfortable beds contribute significantly to guests' satisfaction. The hotel's cleanliness standards receive high praise with rooms and common areas consistently described as impeccable.
Another standout feature is the staff at Hotel Ozana, who are frequently described as friendly, polite and helpful, contributing to the hotel's welcoming atmosphere. Guests consistently commend the professional and courteous service, particularly at the reception, adding to the overall positive experience.
Parking is a mixed experience; though the availability of free parking is convenient, there are occasional difficulties due to limited spaces. Despite this, the presence of on-site parking remains a bonus for many guests.
Overall, Hotel Ozana offers a pleasant and accommodating stay with its combination of superb services, friendly staff, comfortable rooms and excellent price-performance ratio. The consistent cleanliness, commendable breakfast and supportive staff highlight the hotel as a favorable choice for travelers.
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