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The hotel offer stylish, bright and luxuriously furnished rooms along with an exclusive restaurant, bar and cocktail lounge. It's an ideal choice to host your party, wedding or event.
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Summary of reviewsHertford House is highly praised for its phenomenal central location in Hertford, making it an ideal base for both leisure and business travelers. Guests appreciate the easy accessibility to local attractions, restaurants and public transport with Hertford Castle and the town's concert hall nearby. The hotel’s beautifully decorated rooms and homely atmosphere complement its strategic position, enhancing the overall guest experience. Visitors particularly commend the friendly staff and well-maintained premises, which contribute to a comfortable and convenient stay.
Breakfast at Hertford House earns exceptional reviews, often described as excellent, superb and outstanding. Guests enjoy a wide selection of fresh, cooked-to-order options with bespoke hash browns and homecooked elements receiving particular acclaim. The breakfast experience is further enhanced by the pleasant staff and clean environment, offering great value for money, especially as it is included in the room rate. Despite a few minor mentions of slow service, the overall feedback highlights a consistently amazing breakfast.
Dining at Hertford House offers mixed experiences. However, many guests describe the food as excellent with great service in a pleasant setting. Room service also receives commendation despite some issues like loud music, the need to request basics and observations about inexperienced staff.
The rooms at Hertford House are generally well-received with many guests describing them as clean, comfortable and tastefully decorated. Modern furnishings, quality amenities and daily housekeeping contribute to a stylish and enjoyable stay. While some mentions of smaller room sizes and occasional temperature control issues exist, the overall impression remains positive. Specific rooms with great views or unique features are noted, along with the friendly and welcoming staff.
Cleanliness is another strong suit for Hertford House with guests consistently describing the hotel as very clean, well-maintained and tidy. Well-kept rooms and common areas with fresh bedding and elegant decor enhance the positive experience. Minor issues like a cracked bathroom tile or a less-than-clean remote control are noted but do not overshadow the hotel's commitment to cleanliness.
The staff at Hertford House consistently receive high praise for their outstanding service. Described as extremely friendly, helpful and accommodating, the staff contribute significantly to a memorable guest experience. From reception to the bar and restaurant, guests appreciate the attentiveness and professionalism of the team. The warm and welcoming interactions create an atmosphere where guests feel genuinely valued.
Beds at Hertford House also receive favorable remarks, often highlighted as very comfortable and contributing to a restful and cozy sleep experience. Although a few guests found the mattresses uncomfortable or the pillows lacking, the consensus leans towards a homely and comfortable stay.
Overall, Hertford House excels in providing a well-located, clean and comfortable accommodation with exceptional staff service, making it a top choice for visitors in Hertford.
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