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Summary of reviewsThe Lakeland Kendal Hotel, Sure Hotel Collection by Best Western, is favorably positioned as a prime choice for visitors exploring Kendal due to its excellent location. Situated directly across from the railway station and within walking distance to the town center, the hotel offers convenient access to local amenities, shops, and pubs. Affordable nearby parking further enhances its appeal for travelers.
Guests frequently admire the breakfast experience, lauding its variety and value. The hearty, freshly cooked full English breakfast and diverse selection are well-received, bolstered by the accommodating staff who contribute to a pleasant start to the day. While some critiques exist, the breakfast remains a standout feature.
The hotel's rooms receive positive reviews for their comfort and cleanliness, with guests particularly appreciating the spaciousness and comfortable beds that ensure a restful night's sleep. Recently refurbished rooms featuring tasteful decor and modern bathrooms enhance the guest experience. Despite occasional street noise and the early morning kitchen fan, the overall ambiance is peaceful. Cleanliness could be improved, as some guests report dust and dirt in rooms and common areas, but the notable cleanliness of the bedding remains a consistent positive.
The staff at The Lakeland Kendal Hotel are consistently praised for their friendliness, helpfulness, and warm hospitality. This commendable level of service extends across various interactions, including the breakfast service, contributing significantly to a positive guest experience.
Complimentary Wi-Fi is available, although guests often encounter reliability issues, particularly in rooms on higher floors. Potential improvements in Wi-Fi connectivity would enhance the overall guest experience.
The hotel's comfortable beds, frequently highlighted by guests for their exceptional comfort and clean bedding, facilitate a restful sleep and contribute to an inviting sleeping environment.
Overall, The Lakeland Kendal Hotel, nestled at the edge of the scenic Lake District, offers a charming stay that combines traditional ambiance with affordability. Despite minor challenges such as cleanliness inconsistencies and Wi-Fi issues, guests appreciate its excellent value for money and the picturesque setting. Its hospitality and central location make it a standout option for travelers seeking a budget-friendly accommodation in a stunning region.
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