InfoSummary of reviewsThe Carlton in Rugby is highly praised for its prime location, offering easy access to key city points, including the railway station and town center, making it a convenient choice for travelers. Guests frequently highlight the cleanliness and comfort of the rooms, which are spacious and well-maintained with comfortable beds and powerful showers. Despite some criticisms regarding dated decor and occasional odors, the overall room quality is deemed satisfactory by many visitors.
The staff at The Carlton receive consistent acclaim for their friendliness and helpfulness, significantly enhancing the guests' experience. The ease of communication and accommodating nature of the team are often noted. However, the presence of staff is sometimes inconsistent, particularly during late arrivals.
Breakfast at The Carlton receives mixed feedback. While those who experienced it praised its quality and the convenience of room service, many guests were disappointed by the inconsistent availability of breakfast options. The absence of a functional on-site restaurant and bar is partly mitigated by a nearby Indian restaurant offering satisfactory dining alternatives, particularly noted for its enjoyable curry dishes.
Parking options are generally appreciated with off-street and private parking spaces adding convenience for car-owning guests. Despite some minor challenges, such as limited spots and a cramped entrance, most visitors find the parking satisfactory.
The wifi service has received mixed reviews; while some found it reliable, others faced connectivity issues. The hotel's four-star rating is debated with many guests suggesting it feels closer to a two-star accommodation due to its need for refurbishment and the lack of certain amenities.
Overall, The Carlton is recommended primarily for its accessible location, helpful staff and comfortable accommodations, although improvements in dining options, maintenance and consistency in amenities could enhance the guest experience further. Show more
