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Summary of reviewsEvenia Monte Alba is a charming hotel nestled in the picturesque Pyrenees near Benasque, celebrated for its prime location and exceptional service. It offers the convenience of ski-in/ski-out access to the nearby slopes and lifts, making it an ideal choice for winter sports enthusiasts. The hotel also caters to hikers, providing easy access to serene mountain landscapes. Guests are often captivated by the breathtaking views and tranquil environment, making it a favored destination for relaxation and adventure.
The breakfast at Evenia Monte Alba is highly recommended, featuring a generous buffet with a varied selection that caters to different tastes. The dining room staff are praised for their attentive and professional service, although the breakfast area can sometimes become crowded during peak times. While there is room for improvement regarding the variety and timing of the dinner buffet, the exceptional quality and service make dining a memorable experience, with options to exchange dinner for lunch if desired.
The hotel staff are a standout feature, consistently described as friendly, attentive, and kind, contributing to a warm and hospitable atmosphere. The reception team, dining room personnel, and cleaning staff all receive commendations for their excellent service, enhancing the overall guest experience.
The pool is a valued feature, offering both covered and uncovered sections ideal for relaxation after mountain excursions. Despite varying expectations regarding the water temperature, the pool is a notable highlight.
While the rooms might be smaller and somewhat outdated, they provide sufficient accommodation to meet basic needs. Guests have mixed views on the beds, appreciating the firmness of the mattresses but noting discomfort with the pillows.
Overall, Evenia Monte Alba delights guests with its strategic location, exceptional staff, and thoughtful amenities, although there are areas where improvements could enhance the experience further.
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