InfoSummary of reviewsViktoria Park Hotel is lauded for its serene and picturesque location, surrounded by natural beauty and clean air. Positioned near Bucha Park, it offers convenient access to both tranquil, scenic walks and the central area of Bucha. Guests appreciate the peaceful environment and the attentive, friendly staff, which make for a comfortable and welcoming stay.
The breakfast experience at Viktoria Park Hotel is generally well-regarded. Guests describe it as tasty, delicious and top-notch with a variety of options to choose from. While there are suggestions for adding more choices and catering to specific dietary needs, the overall sentiment is positive, praising the quality and flavor of the meals.
Dining in the hotel's restaurant has mixed reviews. While some dishes like the mushroom cream soup are commended, the service is often criticized for being slow. Despite decent food, some guests feel the quality doesn't match the prices, which are comparable to those in Kyiv. However, the hotel's support for electric car owners is a noted positive aspect.
The rooms at Viktoria Park Hotel are highlighted for their spaciousness and cleanliness, offering comfort with features like large bathrooms, good ventilation and kitchen facilities in certain suites. Guests find the rooms cozy with comfortable beds and ample amenities. Some rooms even have balconies, adding to their appeal. However, the absence of air conditioning and occasional maintenance issues, such as broken fixtures and unpleasant smells, are noted areas for improvement.
Cleanliness throughout the hotel receives mixed feedback. While many guests appreciate the clean rooms and pool, morning cleaning routines and overall clean environment, others report serious issues like thick dust, spiderwebs and poorly maintained plumbing fixtures. Addressing these cleanliness concerns could significantly enhance the guest experience.
The staff is generally viewed positively, being described as pleasant, polite and attentive. Guests specifically mention an accommodating and responsive team, contributing to a positive atmosphere. However, some guests experienced slow and unfriendly service from waiters and occasional intrusions by hotel staff without knocking. Despite these issues, the staff's overall attitude and excellent service are highly regarded.
The swimming pool is another well-maintained feature, offering a refreshing and pleasing experience amidst picturesque pine trees. Nonetheless, the pool is not included in the room rate and has some logistical drawbacks, such as its small size, cold water and early closing time. The absence of nearby showers and power outlets are additional inconveniences noted by guests.
Guest opinions on the beds are mixed. While one reviewer praised a sizable bed, many others found the beds too small, firm and uncomfortable with old and hard mattresses. Complaints about bed linens not being changed and uncomfortable pillows are also common. Some guests highlighted worn towels and inadequate bedding, such as sofas lacking mattresses.
In summary, Viktoria Park Hotel stands out for its beautiful and serene location, friendly staff and comfortable rooms. While the breakfast and pool add value to the overall guest experience, there are areas needing improvement in restaurant service, room maintenance, bed comfort and cleanliness. Show more
InfoSummary of reviewsVilla San Marino is celebrated for its combination of cleanliness, service and dining experiences amidst a comfortable and inviting atmosphere. The rooms are frequently highlighted as pristine and spacious, featuring stylish designs, modern amenities and impressive terraces overlooking the pool, providing a cozy and restful retreat for guests. The pool area, a significant highlight, is described as large, clean and family-friendly with separate pools for adults and children, although it can be cold since it is not heated.
The commendable breakfast service, often enjoyed in-room, is noted for its taste, convenience and fulfilling nature, despite a lack of variety and occasional delays. Dinner enjoys similar acclaim, particularly the Italian cuisine served in serene gazebos, complemented by excellent cocktails and the attentive service of dedicated staff like Natasha. Despite some reports of long waiting times and limited menu availability, the overall dining experience remains delightful.
The hotel's staff stands out for their friendliness and professionalism with many guests praising individuals like Nadia and Diana for their helpful and pleasant demeanor. Although there are occasional administrative hiccups, the general sentiment is that the staff significantly enhance the guests' experience with their attentive service.
Cleanliness extends beyond the rooms to the public areas and pool, creating an inviting environment, though some guests noted that the complex territory could benefit from more regular maintenance. Beds are another source of contentment, offering comfort and quality, though a few guests mentioned the need for nightlights and found the silicone pillows less favorable.
While the hotel's location along a busy highway and away from natural scenic elements poses some noise and accessibility challenges, the overall experience at Villa San Marino remains positive, particularly for those prioritizing cleanliness, comfort and excellent service. Show more
InfoSummary of reviewsMorewell enjoys commendation for its picturesque location, nestled between serene natural landscapes. Many guests appreciate the hotel's close proximity to the forest, the sea and the Kyiv Reservoir, providing stunning views and an idyllic escape from city life. The surrounding nature and well-maintained grounds enhance the tranquility and beauty of the hotel, making it a sanctuary of relaxation.
The breakfast at Morewell receives high praise, highlighted by delicious and varied buffet-style offerings. Standout items like cherry dumplings and pastries are particularly appreciated. Despite some minor issues related to service speed and lack of coffee, the overall dining environment is clean and enjoyable, contributing to a positive start to the day.
Dinner experiences, while mixed, include positive mentions of specific dishes such as bream and antipasti with guests enjoying the tasty and varied cuisine. However, some concerns about high prices, inconsistent food quality and occasional long wait times temper the overall experience.
Rooms at Morewell present a mixed bag with modern, stylish decor and amenities being appreciated. Rooms with terraces and sea views are particularly favored for their cozy and pleasant atmosphere. However, significant cleanliness and maintenance issues detract from the experience. Reports of dirty rooms, stained linens and various maintenance problems suggest a need for better housekeeping and upkeep.
Cleanliness overall at Morewell sees positive remarks in specific areas like the pool and lounges but consistently suffers in guest rooms and shared spaces. Reports of cobwebs, mold and unclean balconies indicate a need for more consistent housekeeping services to enhance guest satisfaction.
The staff at Morewell generally make a positive impression with many guests praising their friendliness and attentiveness. Specific staff members, such as the administrator Kristina and the spa staff, receive commendations for their excellent customer service. However, disorganization and inefficiency, particularly in the restaurant and reception areas, indicate a need for better training and coordination.
Wi-Fi at Morewell is a significant area for improvement with many guests experiencing poor connection speeds and frequent disconnections. This inconsistency in internet service detracts from an otherwise commendable stay.
The spa facilities at Morewell are well-regarded overall. Guests appreciate the heated saunas and the friendly and customer-oriented staff, particularly the spa manager, Yulia. While there are some cleanliness concerns and the spa is noted to be small, it remains a solid choice for relaxation.
The pool area offers a generally pleasant experience, especially the heated indoor pool appreciated during colder weather. Cleanliness and maintenance issues persist, particularly with the outdoor pool and amenities, indicating a need for better upkeep.
Parking at Morewell is another mixed aspect with affordable and secure options lauded. However, limited space, cleanliness concerns and issues with security and lighting suggest room for improvement.
Beds at Morewell receive positive mentions for cleanliness and comfort. However, issues with mattress quality, size discrepancies and pillow comfort indicate variability in guest experiences.
In summary, Morewell excels in its scenic location and overall pleasant breakfast and spa experiences. However, improvements in room cleanliness, staff coordination, Wi-Fi reliability and overall maintenance are needed to achieve a consistently high standard for all guests. Show more
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