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Summary of reviewsThe Swan Hotel is widely celebrated for its picturesque riverside location beside the River Severn, providing a tranquil yet conveniently accessible retreat from the town center and its attractions. Its charming period property, in a scenic setting, evokes a peaceful atmosphere that is perfect for relaxation and exploration. Guests appreciate the stunning views and nearby amenities, including bars, restaurants and historic sites, making it an ideal spot for a restful getaway.
The breakfast at The Swan Hotel receives high praise for its generous portions and superb taste, particularly the Full English breakfast and freshly cooked options like poached eggs. Guests enjoy the friendly and accommodating service, although some find the pricing steep and serving hours starting at 9:00 AM a bit late. Despite these minor criticisms, the breakfast remains a highlight for many with numerous guests eager to return for the delightful offerings and excellent service.
Dinner at the hotel is also well-regarded with the food described as lovely, excellent and very tasty. Popular dishes include the steak dinner, lamb shank and burgers with considerate vegetarian options available. While some find the dining hours restrictive and the menu occasionally basic, the overall dining experience remains positive with quality food and value for money.
The rooms at The Swan Hotel are noted for their cleanliness, comfort and modern amenities, such as large TVs with Netflix. Guests appreciate the spacious rooms and lovely views of the river, adding to the relaxing environment. Recent renovations have left many rooms fresh and clean, though a few guests reported issues such as overly hot rooms, low ceilings or dated bathrooms. Despite these occasional drawbacks, the majority of guests found the accommodations enjoyable and well-maintained.
Cleanliness at the hotel is exceptional with guests frequently describing the rooms and bathrooms as spotless and modern. The meticulous housekeeping and the pleasant, cheerful staff contribute to a welcoming atmosphere, enhanced by the hotel's beautiful, historic setting by the river.
The staff at The Swan Hotel consistently receives high marks for their friendliness, helpfulness and professionalism. Their attentive and hospitable nature significantly enhances the guest experience and the hotel is noted for its pet-friendly approach. Dogs are warmly welcomed with staff going out of their way to ensure both pets and their owners have a pleasant stay.
Beds at The Swan Hotel are generally described as very comfortable with quality cotton bed linen and extra-large, comfy mattresses contributing to a good night's sleep. While there were some complaints about beds being too soft or combined singles causing discomfort, these issues were minor compared to the overall praise for bed quality.
For those seeking a romantic retreat, The Swan Hotel is an excellent choice. Its riverside views, beautifully decorated rooms and thoughtful touches for special occasions create a serene and romantic atmosphere, perfect for couples. The spot by the river is highlighted as a lovely place to enjoy a drink and savor the peaceful surroundings.
Overall, The Swan Hotel stands out for its idyllic location, excellent food, comfortable accommodations, high standards of cleanliness and exceptional staff. Its welcoming atmosphere, particularly for dog owners and romantic setting near the River Severn make it a favored destination for a variety of travelers.
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