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Summary of reviewsSuper 8 by Wyndham Milford/New Haven is well-regarded for its strategic location in Milford, Connecticut, providing easy access to highways and proximity to a variety of dining and shopping options. This has made it a convenient choice for travelers with diverse itineraries, including those visiting nearby nursing homes or exploring local beaches.
The motel's staff receives consistent praise for their friendliness and helpfulness, contributing significantly to a welcoming atmosphere. Many guests appreciate the accommodating and respectful nature of the staff, particularly at reception, even though there are occasional reports of less favorable experiences.
Guests generally find the beds comfortable, with some describing them as large and enhancing their sleep quality. Cleanliness of the beds is often noted positively, despite isolated concerns about stains and odors.
However, the property falls short in other areas, particularly with cleanliness and maintenance. Many visitors report issues such as dirty floors, cigarette odors, and poorly maintained rooms and facilities, including leaks, broken fixtures, and structural wear. These issues extend to room cleanliness, with reports of ants, unpleasant odors, and cleanliness concerns in bathrooms.
The breakfast offerings also disappoint, with guests expressing dissatisfaction over the limited selection and occasional unavailability, contradicting what was advertised during booking.
Overall, while the location and staff of Super 8 by Wyndham Milford/New Haven receive commendable feedback, there is significant room for improvement in cleanliness, maintenance, and breakfast offerings to better meet guest expectations.
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