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Summary of reviewsExtended Stay America Suites in Shelton, Fairfield County, enjoys a favorable reputation thanks to its strategic location and excellent service. Nestled in a serene neighborhood yet close to essential amenities like restaurants and shopping centers, the hotel offers both tranquility and connectivity. Guests appreciate its proximity to major roads, making it an ideal choice for both business and leisure travelers. The staff has received commendations for their friendliness and professionalism, consistently ensuring a warm and accommodating atmosphere.
Rooms in the hotel are particularly spacious, featuring studio layouts with full kitchens, which include appliances for self-catering. Many guests find the rooms clean, comfortable, and perfect for relaxation. Though the property has some dated aspects and minor maintenance issues, the room size and functionality generally satisfy guests, offering ample space and essential kitchen facilities.
The bedding also receives high praise, with guests frequently commenting on the comfort of the beds and pillows, contributing to an overall homely and welcoming environment. Although a few guests have noted the beds are firmer than expected, the consensus remains that the beds provide a restful experience, often considered among the best.
While some guests have expressed a need for improvement in cleanliness, particularly regarding common areas and kitchen supplies, the recently renovated property largely maintains a fresh appearance. The hotel's quiet surroundings contribute to a peaceful stay, further enhanced by the supportive nature of the staff.
Breakfast, however, appears to be an area with room for enhancement. Guests note that the grab-and-go options are limited, lacking variety and freshness. Nevertheless, the overall guest experience at Extended Stay America Suites in Shelton is positive, with its appealing location, comfortable accommodations, and outstanding service leaving a lasting impression.
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