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A hotel which is well known by the personalized attention of its multilingual staff, who are more than willing to provide everything you may need to make your staying in Buenos Aires the best possible.
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Summary of reviewsBoutique Hotel Casa Rugantino, located in the vibrant Palermo district, offers a charming stay accentuated by its picturesque and convenient setting. Nestled on a quiet street amidst numerous dining options, trendy shops, and nightlife venues, guests enjoy easy access to local attractions and public transport, making it ideal for cultural immersion. The atmosphere, reminiscent of an old-school Bed and Breakfast, is warm and welcoming, and the attentive staff significantly enhances the overall experience, creating a home-like environment.
The hotel is particularly praised for its delightful breakfast offerings, featuring homemade bread, pastries, and jams, as well as freshly prepared pancakes and crepes. Fresh fruit and juice options add to the appeal, contributing to a luxurious morning ritual. Served with personalized attention by attentive staff on a charming terrace, the breakfast experience is a highlight for many guests.
Rooms at Casa Rugantino blend old-world charm with modern amenities, offering comfortable beds and efficient air conditioning. Guests often commend the cleanliness and tidiness of the rooms, which, despite their simplicity, provide a cozy retreat. However, some note the rooms' varying conditions, with occasional issues related to outdated decor, ventilation, and size. Challenges with narrow staircases and absent elevators also present minor inconveniences, particularly for those with mobility issues.
The hotel's professional and friendly staff consistently earn high praise for their genuine care and helpfulness, significantly enriching the guest experience. The ability of staff to communicate effectively in English, coupled with standout team members like Azul and Norma, reinforces the welcoming atmosphere and ensures smooth interactions.
While the beds receive mixed feedback regarding their comfort, the general sentiment leans towards a pleasant sleeping experience, despite suggestions for updating mattress quality and bedding to enhance future comfort.
In summary, Boutique Hotel Casa Rugantino provides a cozy and charming stay in Palermo, with a focus on friendly service and a superb location. The overall experience is positive, though some updates to bedding and room decor could further boost guest satisfaction.
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