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Summary of reviewsLimehome Vitoria Palacio de los Álava-Velasco is a highly regarded destination set in the heart of Vitoria's historic old town. The property stands out for its blend of historical charm and modern amenities, highlighted by the beautifully renovated ancient palace. Guests appreciate its prime location, offering easy access to local landmarks like the cathedral and Plaza Virgen Blanca, perfect for exploring Vitoria on foot. The hotel's spacious and clean accommodations provide a comfortable retreat, with stylishly decorated rooms featuring well-equipped kitchens and modern comforts like rain showers.
Visitors frequently commend the accommodation's cleanliness, with rooms and facilities maintained in impeccable condition. The ease of access with a mobile-based check-in process enhances the experience, although some guests miss more personal interaction with staff due to the reliance on virtual communication. The staff's attentiveness and friendliness, especially the cleaning and security personnel, are often noted, although some guests wish for more direct assistance.
The wifi service is praised for its reliability and speed, making it suitable for work-related tasks. While the quality of the main beds is generally commended for comfort, the sofa beds receive mixed reviews, with some guests pointing out discomfort.
Overall, Limehome Vitoria Palacio de los Álava-Velasco offers a delightful stay with its combination of modern amenities and historical allure. Guests highlight its superb price-to-quality ratio, though some minor service improvements and additional comfort measures could further elevate the experience.
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