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Summary of reviewsThe Cuttle Bridge Inn Hotel - NEC / Birmingham Airport provides a charming and convenient stay for guests, particularly its excellent location. Many visitors appreciate its proximity to major roads like the M6 and M42, Birmingham Airport and the NEC. The hotel is beautifully situated beside a serene canal, offering picturesque views and a relaxing atmosphere ideal for scenic walks and tranquil getaways. Attractions such as the Belfry Golf Course, Birmingham city center, Tamworth Castle and Drayton Manor Park are easily accessible and the ample and safe parking enhances the convenience.
Guests frequently commend the hotel's restaurant and bar for their pleasant ambiance and delightful meals. The breakfast service is generally well-received with a wide selection of options like the full English and buffet style, though there are occasional criticisms regarding food temperature and limited continental choices. Dinner also garners positive remarks with delicious and well-presented dishes such as pizzas, steaks and puddings. The friendly and attentive staff add to the overall pleasant dining experience, although some service delays and limited vegetarian options are noted.
Room quality at the hotel receives mixed feedback. While many guests find the rooms clean, spacious and adequate for short stays, others indicate that they are outdated and require refurbishment. Issues like uncomfortable beds, noise and maintenance concerns are mentioned. Despite these drawbacks, the comfortable and clean environment in public areas like the reception and bar are appreciated, though the inconsistent cleanliness in rooms is a recurring theme.
The staff at Cuttle Bridge Inn are highly praised for their friendliness, helpfulness and professionalism. Frequent mentions of exemplary service, particularly in challenging situations, highlight the staff as a significant asset to the hotel. Their dedication contributes positively to guests' experiences.
Free WiFi is available, but guest experiences indicate that the service can be unreliable with varying connectivity issues reported. The hotel provides ample free parking, a notable advantage for many guests, despite some concerns about the car park's maintenance.
Families find the hotel to be a welcoming and accommodating choice with spacious family rooms and a strategic location near major attractions. However, accessibility issues due to the lack of a lift and noise disturbances are noted. The hotel retains a friendly environment ideal for family functions and reunions, though improvements in housekeeping and decor would enhance the experience.
In summary, the Cuttle Bridge Inn Hotel - NEC / Birmingham Airport is a well-located and charming choice for travelers, particularly for its convenient access and scenic surroundings. The friendly staff and pleasant dining experiences often outweigh the need for room and WiFi improvements, making it a recommended stay for both events and family functions.
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