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Summary of reviewsPREMIUM Hostel in Berlin enjoys a favorable location with excellent connections to public transport, including the U-Bahn and metro stations. Although situated on a quiet side street away from the city center, it offers convenient access to tourist areas, grocery stores, dining options and a shopping mall. This combination of ease of accessibility and a calm environment makes it a practical choice for travelers seeking both convenience and tranquility.
The hostel's double rooms come well-equipped with a double bed, a large table with a TV, chairs and a refrigerator. The rooms generally appear as they do in photos, setting accurate expectations. However, issues such as poor ventilation, lack of air conditioning, cleanliness problems, cramped spaces and inadequate amenities have been noted. Some guests have reported unclean bathrooms, dirty sheets and poorly maintained living spaces, leading to an overall negative impression regarding hygiene and maintenance.
While the hostel receives mixed reviews about the staff, many guests appreciate the friendliness and helpfulness of the reception team. The staff often provide clear information and facilitate late check-ins, contributing positively to the hostel environment. Nonetheless, inconsistency in staff availability and demeanor with some instances of rudeness and lack of professionalism, has been a concern.
The Wi-Fi service at the hostel generally performs well with many guests praising the fast fiber-optic internet. Despite occasional reports of slow connectivity, the overall impression is positive.
Reviews about the beds are mixed; some guests find them comfortable, while many criticize the beds and bedding for being uncomfortable, poorly maintained and sometimes dirty. Issues such as torn mattresses, yellowed pillows and instances of bedbugs highlight a need for significant improvements in the sleeping accommodations.
PREMIUM Hostel offers an economical option for budget-conscious travelers, though it may not fully live up to its "premium" name. The affordable rates make it a potential choice for those with limited finances, despite drawbacks like paid parking described as a "backyard junkyard." Guests should manage their expectations regarding the quality and presentation of the facilities. Overall, while the hostel meets basic needs at a budget-friendly price, there are noticeable areas for improvement, particularly concerning cleanliness and room conditions.
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