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Summary of reviewsHoliday Inn Gloucester - Cheltenham by IHG, provides a favorable location near the M5, making it easily accessible and convenient for travelers heading to destinations like Cornwall. The hotel enjoys close proximity to Cheltenham and Gloucester, providing quick access to local attractions like the Cotswolds and Gloucester Quays, while being slightly removed from city center chaos, offering a tranquil and spacious environment ideal for a restful stay.
Guests consistently praise the clean, modern and well-appointed rooms, featuring comfortable beds that ensure a good night's sleep. The inclusion of amenities like baths and proper child-sized beds further enhances guest comfort. The hotel stands out for its high standards of cleanliness with spotless rooms and well-maintained communal areas making for a pleasant experience.
The breakfast offerings are highly regarded with a varied selection including full English breakfast, fruits and pastries, all of good quality. Friendly and efficient staff contribute to an excellent breakfast experience and the availability of gluten-free options further accommodates dietary needs. Dinner, while having a good selection and tasty options like curry and vegan burgers, has mixed reviews about its pricing and occasional inconsistencies in quality.
The hotel's staff receive accolades for their exceptional service. They are frequently described as helpful, friendly and attentive with specific individuals like Charmain and Shannon mentioned for their outstanding hospitality. This high level of service extends across the establishment, from the reception to the dining area, enhancing the overall guest experience.
The fitness and leisure facilities are well-received, featuring a well-equipped gym with efficient air conditioning, a lovely warm pool, jacuzzi, sauna and steam room. These facilities are described as clean and inviting, providing great value for guests. The complimentary access to these amenities, combined with a welcoming atmosphere, makes the hotel a standout choice for those seeking relaxation.
While the hotel charges a £5 per night parking fee, the ample and accessible parking options are appreciated by guests. The reliable and fast free WiFi is another highlight, allowing guests to stream content directly to their TVs.
Overall, Holiday Inn Gloucester - Cheltenham is celebrated for its clean, comfortable and modern accommodations, exceptional staff service and excellent facilities, ensuring a high-quality and satisfying stay for both leisure and business travelers.
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