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Summary of reviewsHotel Josten is well-regarded primarily for its favorable location, welcoming staff, delicious breakfast and clean, comfortable rooms. Situated in a quaint village, it appeals to visitors looking for a serene getaway while still providing convenient access to highways and urban centers, making it ideal for both leisure and business travelers. Outdoor enthusiasts particularly appreciate the proximity to hiking and cycling trails. Although some guests mention a busy intersection and challenges with public transportation, those with cars or a fondness for active pursuits find its location highly beneficial.
Breakfast receives consistent high praise with guests enjoying a wide array of fresh and well-prepared options. The extensive buffet selection, including fresh rolls and fruits, is frequently described as fantastic and abundant, ensuring a satisfying start to the day. While the breakfast hours and occasional comments on ordinary offerings are noted, the overall feedback remains overwhelmingly positive.
The dining experience at Hotel Josten is generally well-received when the restaurant is operational with guests complimenting the delicious and plentiful food in a pleasant atmosphere. However, the restaurant's inconsistent hours are a noted drawback. Despite a limited menu, the variety caters to various tastes and contributes to enjoyable meals.
Guests appreciate the rooms for their cleanliness, spaciousness and well-maintained condition. With a blend of modern and traditional furnishings, they offer a comfortable stay enhanced by thoughtful amenities such as modern bathrooms. Some minor issues, like temperature control and occasional noise, are mentioned but do not overshadow the overall positive reception of the room conditions.
Although the hotel's cleanliness receives mixed reviews, many guests commend the tidy and neat rooms. Some concerns include occasional lapses in thorough cleaning and maintenance, such as mold spores and improperly cleaned floors. However, the building itself is praised for its well-kept appearance.
The staff at Hotel Josten is widely appreciated for their friendly, polite and helpful nature. The team's accommodating and attentive approach significantly enhances the guest experience, despite occasional lapses in service quality and limited interactions due to pandemic precautions.
Wi-Fi services at the hotel seem to be a significant area of concern with many guests reporting poor or unreliable connectivity. While some find the Wi-Fi acceptable for basic use, others experience frustration with inconsistent reception.
Lastly, the beds are often described as wonderfully comfortable, contributing to good sleep quality. Although a few guests mention softness issues or uncomfortable pillows, the majority find the beds to be a strong point of their stay.
Overall, Hotel Josten provides a comfortable and enjoyable experience with its strategic location, excellent breakfast, friendly staff and clean rooms, though there are areas such as Wi-Fi and occasional service lapses that could benefit from improvement.
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