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Summary of reviewsHoliday Inn Preston by IHG, receives widespread praise for its convenient and central location in Preston, making it an ideal spot for exploring local shops, restaurants and key venues like Deepdale Stadium and the University. The hotel is located next to the bus station and is within walking distance to the train station and city center. Despite its central position, the area remains relatively quiet, offering a peaceful atmosphere complemented by the friendly staff and clean environment.
The breakfast offerings at the hotel are highly regarded for their variety and quality with both English and continental options available. Guests enjoy the freshness and organization of the breakfast buffet, which includes vegetarian and gluten-free choices upon request. Although occasional minor issues with replenishment and temperature are noted, the overall breakfast experience is described as delightful and well-rounded.
Dinner experiences at the hotel's restaurant are generally positive with many guests praising the quality and range of meals available. The all-day food menu and bar food receive commendations, though some inconsistencies in food quality and service timing are mentioned. Despite these drawbacks, the dining atmosphere is often enjoyable and the service is friendly and attentive.
Rooms at the hotel are frequently highlighted for their cleanliness, spaciousness and modern design. Guests appreciate the comfortable beds, effective blackout curtains and good views. However, some reviews mention issues with air conditioning and minor maintenance problems. Nonetheless, the accommodations are considered comfortable and inviting.
Cleanliness is a strong point for the hotel with many guests noting the spotless condition of rooms and public areas. The hardworking cleaning staff receive praise for their efforts in maintaining high standards of hygiene throughout the establishment. A few minor issues, such as occasional carpet stains, are mentioned but are not common.
The hotel staff consistently earn high marks for their friendliness, professionalism and attentiveness. Guests appreciate the warm welcome and helpful service provided by the receptionists, housekeeping and dining staff. Specific staff members are often singled out for their exceptional service, contributing to positive guest experiences.
The free WiFi service at the hotel receives mixed reviews with some guests finding it reliable and fast, while others encounter issues with performance during peak hours and security concerns. The hotel offers a mini gym that, despite its small size, is well-equipped and meets the fitness needs of travelers.
Parking at the hotel is limited with the small on-site parking lot often full. Guests frequently need to use nearby public car parks, which, while not ideal, are generally satisfactory alternatives. The hotel also caters well to families, offering room connections and free meals for children when accompanied by a paying adult, making it a family-friendly destination.
Overall, Holiday Inn Preston provides a comfortable and functional stay, especially suitable for business travelers. The hotel meets essential requirements with its clean accommodations, friendly staff and convenient location, offering good value for its three-star rating. While not luxurious, it surpasses expectations for a standard three-star hotel, making it a reliable choice for travelers.
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