Microtel Inn & Suites by Wyndham offers a strategic location that appeals to travelers, particularly for its proximity to RIC Airport and the convenience of nearby eateries. This accessibility makes it a favored choice for both brief and extended stays, especially among budget-conscious visitors. The hassle-free parking and easy reachability further boost its attractiveness.
However, the breakfast service at the hotel has room for improvement. Many guests found the selection limited and the area often untidy and understocked. The breakfast hours also appeared insufficient for latecomers, leading to frequent complaints despite the occasional appreciation for the presence of hot food.
Room reviews present a mixed picture; some guests found the rooms spacious and comfortable, but there were significant concerns about cleanliness and maintenance. Reports of dirty linens, unpleasant odors and visible signs of wear and tear, such as cracked ceilings and stained showers, were common. Pests like roaches and ants were also mentioned, thus indicating a pressing need for better upkeep and housekeeping services.
Cleanliness issues extended beyond the rooms to the common areas, including hallways and the breakfast area, which were frequently noted for unpleasant smells and uncleanliness. The bathrooms were often described as poorly maintained with dirty floors and fixtures in disrepair. The overall feedback underscores a general need for enhanced cleaning standards and maintenance efforts throughout the hotel.
Staff reviews were varied; many guests appreciated the friendly and accommodating demeanor of the team, particularly noting the helpfulness of the management. However, contrasting experiences highlighted instances of rudeness and lack of assistance from some staff members, particularly at the front desk, indicating that guest service quality may be inconsistent.
Bed quality reviews were mixed as well. Some guests found the beds comfortable and clean, but others reported issues such as stained bedding, burn holes and even bugs. Comfort levels appeared to vary greatly with some guests experiencing dissatisfaction with the overall sleeping arrangements.
In summary, while Microtel Inn & Suites by Wyndham has its advantages in terms of location and budget-friendly pricing, areas such as breakfast service, room cleanliness, overall maintenance and staff service require significant improvements to enhance the guest experience and address the various concerns raised.
The Sheraton Richmond Airport Hotel offers a convenient and pleasant experience for travelers, particularly those needing proximity to Richmond Airport. Its location is highly praised, with guests appreciating the ease of access and the complimentary shuttle service, which starts as early as 4 am. This makes it a perfect choice for early departures or late-night arrivals.
The hotel distinguishes itself with clean and spacious rooms, ensuring a comfortable stay. Guests frequently commend the high housekeeping standards, with rooms described as tidy, fresh, and inviting. The modern ambiance of the lobby and the convenient on-site restaurant, known for its delectable meals—especially the recommended wings—add to the hotel's charm. While some guests faced maintenance issues in their rooms, these are contrasted by positive experiences with the hotel's upgraded areas.
Cleanliness is a standout feature of the hotel, extending beyond rooms to include a well-maintained pool area that offers a relaxing environment. This commitment to cleanliness is supported by friendly and accommodating staff who are often credited with enhancing the overall guest experience. Specific staff members, such as Mourad and Bruce, receive accolades for their exceptional service, while an early morning front desk manager is noted for effectively addressing guest concerns.
Overall, the Sheraton Richmond Airport Hotel excels in delivering a satisfying stay through its prime location, diligent service, and inviting atmosphere. The combination of these attributes alongside an attentive staff ensures that guests feel welcomed and comfortable, making it a recommended choice for those visiting the Richmond area.
This hotel was recognized as the Green Hotel of the Year by the Virginia Green program. It composts all of its food wastes, supports recycling projects in local schools, and collects used soaps for international mission projects. The hotel also focuses on energy savings and sourcing local products and produce for its culinary offerings, and joined the No More Straws campaign in 2019.
As part of the Hilton family, this hotel implements environmental management brand standards focused on reducing waste, energy, and water consumption. Hilton hotels globally utilize LightStay technology to track performance and engage in waste reduction and recycling programs, food waste management, and soap recycling.
As part of the Hilton family, this hotel implements environmental management brand standards focused on reducing waste, energy, and water consumption. Hilton hotels globally utilize LightStay technology to track performance and engage in waste reduction and recycling programs, food waste management, and soap recycling.
As a Marriott brand, this hotel is part of a global sustainability strategy that includes reducing waste by phasing out single-use plastics and implementing comprehensive recycling and composting programs. Marriott hotels also prioritize water conservation through low-flow fixtures and energy efficiency with smart thermostats and LED lighting.
As part of the Hilton family, this hotel implements environmental management brand standards focused on reducing waste, energy, and water consumption. Hilton hotels globally utilize LightStay technology to track performance and engage in waste reduction and recycling programs, food waste management, and soap recycling.
The Best Western Plus Glen Allen Inn is highly regarded for its excellent location, offering easy access to Richmond, nearby attractions and amenities. The hotel is conveniently situated near major highways, shops, restaurants, malls, an Amtrak station and essential services, making it a practical and peaceful choice for travelers. The property itself is clean, well-maintained and features updated furnishings.
Breakfast experiences at the hotel vary with many guests praising the ample and delicious options that surpass typical hotel standards. However, there are reports of inconsistent quality and variety, along with occasional shortages of supplies. Despite this, numerous guests found the breakfast offerings to meet their needs.
Rooms at the Best Western Plus Glen Allen Inn receive positive feedback for their spaciousness, cleanliness and comfort. Equipped with convenient amenities such as a fridge, microwave and sometimes a small kitchen, the rooms provide a cozy and welcoming atmosphere. While most reviews commend the cleanliness and comfort, some mention occasional issues with housekeeping and maintenance.
The hotel's overall cleanliness garners mixed reviews. Many guests appreciate the cleanliness of the rooms and the friendly, responsive staff. However, there are noted instances of inadequate housekeeping in certain areas, such as dirty bathrooms and hallways and unpleasant odors. Despite these occasional lapses, the staff's professionalism and friendliness contribute to an overall positive experience.
The hotel staff is frequently praised for their helpfulness and professionalism with desk staff standing out for their excellent customer service and responsiveness. Housekeepers are noted for maintaining clean rooms and being considerate.
The beds at the hotel are generally well-received with guests describing them as comfortable and firm, providing a restful night's sleep. Nonetheless, a few guests mentioned issues with firmness, bed frames and cleanliness of linens and towels.
For guests traveling with dogs, the Best Western Plus Glen Allen Inn offers a pet-friendly experience with dedicated amenities like a dog waste station and designated areas. While there are occasional complaints about hygiene related to pets, the hotel's accommodating stance makes it a suitable option for pet owners.
Overall, the Best Western Plus Glen Allen Inn presents a comfortable and convenient stay with friendly and helpful staff, making it a worthwhile choice for travelers.
This hotel has a stated 'green policy' and is part of the Wyndham Hotels & Resorts network. Wyndham encourages its properties to adopt general sustainability initiatives to contribute to environmental impact reduction.
As part of the Hilton family, this hotel implements environmental management brand standards focused on reducing waste, energy, and water consumption. Hilton hotels globally utilize LightStay technology to track performance and engage in waste reduction and recycling programs, food waste management, and soap recycling.
This Marriott hotel implements practices aligned with the company's 'Serve 360' platform. It focuses on comprehensive sustainability efforts to conserve resources and minimize environmental impact across its operations.
As a Marriott brand, this hotel is part of a global sustainability strategy that includes reducing waste by phasing out single-use plastics and implementing comprehensive recycling and composting programs. Marriott hotels also prioritize water conservation through low-flow fixtures and energy efficiency with smart thermostats and LED lighting.
As part of the Hilton family, this hotel implements environmental management brand standards focused on reducing waste, energy, and water consumption. Hilton hotels globally utilize LightStay technology to track performance and engage in waste reduction and recycling programs, food waste management, and soap recycling.
This hotel makes green practices a central focus of its guest and meeting experiences. It implements new projects annually to reduce its environmental footprint and offers eco-friendly bath products in guest rooms, aligning its efforts with the wellness of guests and the planet.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 46 hotels in and around Highland Springs